Lois Noelani Dooley
Gainesville,FL
Summary
Highly organized, dependable, and result oriented. Capable of managing multiple priorities while maintaining a positive and can-do attitude. Willingness to take on additional responsibilities to meet team and organizational goals.
Overview
4
4
years of professional experience
Work History
Social Media Intern
Zupp
01.2024 - Current
- Created engaging content to catch attention of potential customers.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
- Optimized social media content for maximum engagement and reach.
- Conducted daily updates to social media profiles to boost company online presence.
- Developed creative and unique campaign visuals, including videos, GIFs and images.
- Researched relevant industry trends to develop engaging, topical social media content.
Sales Associate
Aerie
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Server/Food Runner/Hostess/Busser/Training/Barback
Ember & Iron
03.2021 - 08.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Organized and replenished supplies at food stations to optimize team performance.
- Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Cultivated warm relationships with regular customers.
- Answered questions from restaurant patrons regarding menu items.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Food Runner/busser
V Pizza
08.2020 - 11.2020
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
Education
High School Diploma -
Santa Fe College
Gainesville, FL05.2024
Skills
- Work Coordination
- Content Creation
- Product Demonstration
- Revenue Generation
- Brand Awareness and Identity
- Safe Work Practices
- Hospitality Management
- Social Media
- Planning and Priority Setting
- Microsoft Word
- Microsoft Powerpoint
- Relationship Building
- Customer Satisfaction
Timeline
Social Media Intern
Zupp
01.2024 - Current
Sales Associate
Aerie
10.2023 - Current
Server/Food Runner/Hostess/Busser/Training/Barback
Ember & Iron
03.2021 - 08.2023
Food Runner/busser
V Pizza
08.2020 - 11.2020
High School Diploma -
Santa Fe College
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