Summary
Overview
Work History
Skills
Certification
Accomplishments
Timeline
Generic

Lokesh Ghildiyal

Mundelein,IL

Summary

Innovative and Proficient IT Domain Consultant and Business Analyst with 21 years of progressive experience around client onboarding on next gen IT Solutions (BFSI) and Automation/NLP/CCM Deployments for clients like Citigroup, JPMC, Bank of America, Eli Lilly, IBM, U.S. Bancorp, GE Healthcare, Prudential etc. Having extensive exposure to Data Strategy & Governance in BFSI, Reconciliation, Intelligent Automation (RPA), Digital Push, SFDC Service Cloud CRM, Domain Consulting and Technology Operations.

With a proven track record of implementing innovative solutions through self and team, am currently driving Automation and AI driven transformational projects by working with multiple stakeholders in a Global Delivery Model. Thereby contributing to increased efficiency and optimization for more than 200 million transactions for 30 million participants (and their families) across 4300 global clients (including 70% of Fortune 100) every year.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Business Analyst & Consultant

Wipro Technologies
Mundelein, IL
04.2022 - Current
  • Client Onboarding - Next Gen BFSI Solutions - Independently owned client onboarding on next gen solutions (for clients like Citigroup, Bank of America, JPMC, American Red Cross, Fidelity) through foundational analysis of TLM and customer journey, identifying critical data elements, and implementing automation/tooling for overall data governance and operational efficiency. Exposure to banking reconciliation, critical data around customer/product/supplier domain, trade/finance services, etc.

Skills

  • Business Process Improvement - Reconciliation
  • Strategic Planning - TLM (BFSI)
  • Foundational Analysis - Customer Journey (BFSI)
  • Key Critical Data Elements
  • Automation - RPA
  • DevOps CI/CD
  • AI/NLP
  • Quality Assurance
  • Product Deployment

Certification

  • Executive Program - MIT Sloan School of Management
  • AWS Partner: Essentials (Sales) & AWS Partner: Sales Accreditation (Business)
  • CSPO
  • RPA UIPath

Accomplishments

  • Annual Platinum Award - WHRS - 2020, 2021, 2022
  • 1st Rank - Wipro Leaders League (DOP-WHRS) 2021
  • Wipro Culture Ambassador - Got recognized by Wipro’s Chief Culture Officer for 'Smell of Place' initiative

Timeline

Business Analyst & Consultant

Wipro Technologies
04.2022 - Current

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Lokesh Ghildiyal