LOLA ABDULHALIKZADE
Falls Church,VA
Summary
PROFESSIONAL SUMMARY Career Objective: Multilingual, articulate and creative, well-traveled and can offer innovative and practical solutions. Possess the ability to direct and lead others to produce desired results. Strategic planning and client relationship management expert rt. Lived and traveled abroad, developing a keen sensitivity to people from diverse cultural backgrounds. Fluent in Russian and Turkish Senior Merchant Business Consultant with over 10 years of successful experience. Able to facilitate positive customer communication and resolve problems quickly. Knowledgeable about pricing and analyzing merchant statements. Effective planning, time management and organizational skills. Recognized for inspiring management team members to excel and encouraging creative work environments. Multi-talented Business Consultant consistently rewarded for success in planning and operational improvements.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Merchant Business Consultant, VP
Bank of America
09.2014 - Current
- Demonstrate deep understanding and broad knowledge of merchant pricing, software, gateways, security as well as expert industry knowledge in Healthcare, Retail, Restaurant, Business to Business and ISVs
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Drove operational improvements which resulted in savings and improved profit margins
- Proven ability to handle all processes of sales cycle from lead generation through closed deal (generate leads, set up meetings, demo product, articulate value proposition, build quotes, write proposals, negotiate contracts)
- Strong work ethic that is self-motivated and accountable
- Computer proficiency in Microsoft Office / Excel , PPP
- Knowledge and extensive work with Fiserv Platform
- Provide total service to assigned customers that includes securing orders for products, investigating customer requirements for product applications, resolving problems, training, and providing technical interface between customer and product personnel
- Excellent communication and analytical skills
- Highly organized and detail oriented with proven ability
Senior Sales Manager /Global. Project Manager, Product Manager
Polimaster Inc.
01.2008 - 06.2014
- Marketing and Business Development.
- Manage all sales activities including prospecting, pre-sales promotion, proposal coordination, contract/sales order preparation, negotiations, and closing. Profitably managed 350% growth in total business during last three years.
- Increased quarterly revenues to $1.4M within the first year.
- Grew to more than 1500 clients and established on line Solutions of a premium email marketing services.
- Launched a numerous marketing campaign globally, including marketing research, analysis, press-release distribution, direct mailing.
- Determined project scope and collaborated with team members to develop project plan, including schedules and budgets of up to $5M.
- Understand and significantly influence the customer's decision-making process and lead the customer to positive decisions on sales proposals.
- Develop, train and manage channel partners.
- Provide total service to assigned customers that includes securing orders for products, investigating customer requirements for product applications, resolving problems, training, and providing technical interface between customer and engineering personnel.
- Federal Programs Team and partner countries to drive growth of Foreign Military Sales (FMS), Foreign Military Funding (FMF), DOS (Department of State), 2nd line of Defense, Raytheon, URS corporation, Culmen International, DNDO, DOE, Secured the Cities, USCG, DEA (Drug Enforcement Agency), and Direct Commercial Sales (DCS) in LAM and Canada.
- Excellent communication and analytical skills.
- Highly organized and detail oriented with the proven ability to manage multiple vehicle and juggle competing priorities and deadlines.
- Strong work ethic that is self-motivated and accountable.
- Computer proficiency in Microsoft Office.
- Ability to balance working autonomously with contributing to the team or firm objectives QB , accounting operations, A/P, A/R, credit card processing.
- Logistic and Traveling operations.
- Contract Negotiations: RFI's RFP's.
- Directing and supervising support staff Extensive USG and private sector experience with foreign radiation technology sales, licensing, and export controls.
- Creative, out-of-the-box strategic thinker with the ability to influence and collaborate with diverse set of stakeholders Matrix framework operation work experience.
Loan Officer/Loan Processor
A.T. MORTGAGE, INC
07.2006 - 11.2008
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Successfully closed average of 5 loans per month.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Assisted senior-level credit officers with complex loan applications.
Market Research Analyst
INTERCALL COMMUNICATIONS, INC
01.2001 - 01.2004
- Company Overview: Provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber-optic network and multiple data centers for businesses and consumers.
- Provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber-optic network and multiple data centers for businesses and consumers.
Istanbul Sales Manager/ Travel Coordinator
Turkish Airlines
03.1998 - 04.1999
- Set up domestic and international flights for staff and contractors
- Resolved conflicts and negotiated mutually beneficial agreements between parties
Reporter
TGRT MIR
08.1997 - 03.1998
- Applied understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories
- Evaluated and followed up on news leads and news tips to develop story ideas
- Organized material, determined area of emphasis, and wrote stories according to prescribed editorial style and format standards
Education
Georgetown University
Washington, DCSkills
- Marketing coordination
- Vendor negotiation
- Influencing skills
- Pricing strategy
- E-commerce management
- Consumer insights
- Negotiation expertise
- Customer service
- Time management
- Excellent communication
- Multitasking Abilities
- Team cooperation
- Problem-solving abilities
- POS software
- Written communication
- Payment processing
Certification
- CBC - Certified Business Consultant
Platinum Club Award
Award -winning professional recognized for excellence with a Platinum Award showcasing my commitment to outstanding performance and contribution to the team-2017
Languages
Russian
Native or Bilingual
Turkish
Limited Working
Timeline
Senior Merchant Business Consultant, VP
Bank of America
09.2014 - Current
Senior Sales Manager /Global. Project Manager, Product Manager
Polimaster Inc.
01.2008 - 06.2014
Loan Officer/Loan Processor
A.T. MORTGAGE, INC
07.2006 - 11.2008
Market Research Analyst
INTERCALL COMMUNICATIONS, INC
01.2001 - 01.2004
Istanbul Sales Manager/ Travel Coordinator
Turkish Airlines
03.1998 - 04.1999
Reporter
TGRT MIR
08.1997 - 03.1998
Georgetown University
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