- Enjoy hobbies that combine physical activity with outdoor exploration
- Tennis
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Long Distance Running
- Web Development and Design
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Team Sports
Lola Ballew
San Antonio,TX
Summary
Proven great time management skills as I was able to balance work as a full time student. My work experiences have helped me greatly in communication and problem solving skills. Leveraging hospitality service expertise and interactive communication skills, I have successfully completed tasks required in my positions and developed leadership skills by training new employees. My approach is rooted in patience, empathy, and a detail-oriented mindset, driving positive outcomes in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Hostess
Taste Of Texas Restaurant
01.2024 - 08.2024
- Answered phone calls to take orders, give information and document reservations.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Senior Camp Counselor
Chapelwood Umc - Houston
06.2024 - 07.2024
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Ensured a memorable summer experience for campers by consistently displaying enthusiasm, positivity, and professionalism throughout the season.
- Led groups of children safely through variety of camp activities.
- Managed administrative duties including registration processes, health forms, and daily attendance records.
- Utilized strong organizational skills to maintain accurate inventory of camp supplies, ensuring timely reordering when needed.
Education
BBA - Marketing And Accounting Double Major
Trinity University
San Antonio, TX05-2028
High School Diploma -
Memorial High School
Houston, TX05-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Interactive communication skills
- Hospitality service expertise
- Efficient collaboration
- Guest relations
Accomplishments
- Leadership at Chapelwood UMC: this involved planning events, going on mission trips, and being a leader to younger students
- Memorial High School Yearbook Staff: working as a reporter for 2 years I developed skills using Indesign and editing skills as the Academics Section Editor
- National English Honors Society: selected based on merit, graduated with honors for service and participation in this club
- American Marketing Association Member: As a member of the American Marketing Association chapter at Trinity university, I am involved in networking and developmental events
Interests
Timeline
Senior Camp Counselor
Chapelwood Umc - Houston
06.2024 - 07.2024
Hostess
Taste Of Texas Restaurant
01.2024 - 08.2024
BBA - Marketing And Accounting Double Major
Trinity University
High School Diploma -
Memorial High School
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