Lola Bird
Pflugerville
Summary
Dynamic hospitality professional with experience at Chili's Bar and Grill, excelling in guest relations and dining room management. Proven ability to enhance customer experiences through strong interpersonal skills and effective front of house organization. Trained new staff in service excellence, contributing to a welcoming atmosphere and high standards of service.
Overview
1
1
year of professional experience
Work History
Host
Chilis's Bar and Grill
06.2024 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Seated patrons based on guest preferences and seating availability.
Education
High School Diploma -
Leander High School
Leander, TX05-2025
Skills
- Dining room management
- Front of house organization
- Guest relations
- Customer service
- Hospitality and accommodation
- Strong interpersonal skills
Timeline
Host
Chilis's Bar and Grill
06.2024 - Current
High School Diploma -
Leander High School
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