Lola Brown
Certified Medical Assistant
Vinton,IA
Summary
Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Am always willing to learn new tasks and procedures.
Overview
9
9
years of professional experience
3
3
Certification
Work History
Certified Medical Assistant
Abbe Mental Health Vinton Unitypoint
05.2021 - Current
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented vital signs and health history for patients in clinic
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Helped patients find needed resources within the community and out of state
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure
- Called and faxed pharmacies to submit prescriptions and refills
- Obtained client medical history, medication information, symptoms, and allergies
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
- Prepared and administered medications to alleviate patient symptoms
- Completed clinical procedures and gathered patient data for interpretation by physician
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Directed patients to examining rooms and coordinated transportation assistance as necessary
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions
- Taught patients about medications, procedures, and care plan instructions
- Collected and documented patient medical information such as blood pressure and weight
- Performed medical records management, including filing, organizing and scanning documents
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs
COVID-19 Tester
Maxim Healthcare
Platteville, Whitewater, Green Bay, WI
09.2020 - 05.2021
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Interpreted and processed on-site-only test data according to RMI documentation requirements.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
- Oversaw in-person and curbside patient registration and processing.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Administered and interpreted infrared temperature scans, blood samples and surveys.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Tracked and monitored health status of individuals entering premises to provide protection and control contamination.
- Documented findings according to established standards, logging and communicating details to streamline infection assessment process.
- Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
Certified Nursing Assistant/Medical Assistant 2017
Virginia Gay Hosp Clinics & Hm
Vinton, IA
08.2014 - 07.2019
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Supported needs of 20+ residents under long-term care.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture
- Transported patients between rooms and appointments or testing locations.
Education
Associate of Arts - Medical Assisting
05.2017
GED -
03.1991
Skills
- Medical Histories and Vital Statistics
- Family Medicine
- Vitals Collection and Documentation
- HIPAA Compliance
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
- CMT - Certified Medication Technician
Timeline
Certified Medical Assistant - Abbe Mental Health Vinton Unitypoint
05.2021 - Current
COVID-19 Tester - Maxim Healthcare
09.2020 - 05.2021
Certified Nursing Assistant/Medical Assistant 2017 - Virginia Gay Hosp Clinics & Hm
08.2014 - 07.2019
Kirkwood Community College - Associate of Arts, Medical Assisting
Kirkwood Community College - GED,
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
- CMT - Certified Medication Technician
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