Lola Gonzalez
Alger,OH
Summary
Reliable barista, quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Seasoned professional highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements. Efficient Food Runner with strong background in fast-paced, high-volume restaurant environments. Skilled in order accuracy and efficiency, ensuring timely service to enhance customer satisfaction. Familiar with various cuisine types and dietary restrictions. Demonstrated impact by improving overall dining experience through swift delivery of meals and maintaining clean and organized food stations.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Lima, OH
12.2021 - 09.2024
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers, operated cash register, and made orders for specialized drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Food Runner
Acheson's Resort
Lakeview, OH
05.2020 - 08.2021
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Education
High School Diploma -
Upper Scioto Valley High School
Mc Guffey, OH05-2024
Some College (No Degree) - Pathology Assistance
James A Rhodes State College
Lima, OHSkills
- Table Bussing
- Menu Memorization
- Food Preparation
- Coffee expertise
- POS Systems
- Safe Food Handling Practices
- Cash Register Operation
- Team Collaboration
Accomplishments
- CPR Certification
- Honor Roll (Multiple years)
- Graduated with 23 Hours of CCP
- Partner of the Quarter (Starbucks)
Languages
English
Professional
Spanish
Limited
Timeline
Barista
Starbucks
12.2021 - 09.2024
Food Runner
Acheson's Resort
05.2020 - 08.2021
High School Diploma -
Upper Scioto Valley High School
Some College (No Degree) - Pathology Assistance
James A Rhodes State College
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