Lola Hoppe
Portland,OR
Summary
Dynamic professional with a proven track record, excelling in customer relations and meticulous organization. Demonstrated expertise in data entry and fostering positive client interactions, significantly enhancing the customer experience. Skilled in time management and clerical duties, adept at improving operational efficiency.
Overview
7
7
years of professional experience
Work History
Receptionist
Cellular Mekanix
12.2022 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct personnel.
- Kept reception area clean and neat to give visitors positive first impression.
- Performed clerical duties
Assistant Manager
CMXessories
12.2019 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised daily operations, including scheduling shifts, assigning duties.
Telephone Interviewer
Venture Data, LLC
09.2017 - 11.2019
- Maintained a professional attitude while conducting surveys in accordance with company policies and procedures.
- Contacted participants from prepared list to conduct interviews to obtain information.
- Recorded data from completed surveys into an electronic database for further analysis.
- Ensured compliance with legal regulations regarding data collection methods used during research projects.
Education
General Studies
Lane Community College
Eugene, ORSkills
- Professional Demeanor
- Data entry
- Phone etiquette
- Time management
- Meticulous and organized
- Clerical skills
- Customer and client relations
- Scheduling
Timeline
Receptionist
Cellular Mekanix
12.2022 - 12.2024
Assistant Manager
CMXessories
12.2019 - 12.2022
Telephone Interviewer
Venture Data, LLC
09.2017 - 11.2019
General Studies
Lane Community College
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