Lola Kummer
Milwaukee
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
9
9
years of professional experience
Work History
Server
Birch
05.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provide wine pairings.
Server
Whistling Swan
05.2020 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Wild Tomato
02.2016 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Arts - Architecture
University of Wisconsin, Milwaukee
Milwaukee, WI05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Meaningful Connection
- Teamwork
- Knowledge of food, wine, spirits
Timeline
Server
Birch
05.2022 - Current
Server
Whistling Swan
05.2020 - 04.2022
Server
Wild Tomato
02.2016 - 12.2019
Bachelor of Arts - Architecture
University of Wisconsin, Milwaukee
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