Lola Olona
Underwriter IV
Woodridge,IL
Summary
Smart financial professional applies strong problem-solving and decision-making skills in job tasks. Self-motivated with good understanding of evaluating credit history, financial stability and risks. Diligent individual with strong work ethic. Strategic Underwriter with strong background in processing mortgages and loans. Assesses and evaluates risks with keen eye for coverage and pricing. Strong negotiation skills and dedicated to staying up-to-date with new market trends. Top-notch Underwriter with solid experience in financial services. Proficient in determining level of risk for lenders using strong mathematical and statistical skills. Conscientious and committed to adhering to standards, underwriting guidelines and authority levels.
Overview
12
12
years of professional experience
Work History
Underwriter IV
JPMorgan Chase
08.2017 - 11.2022
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Monitored market conditions and economic trends to identify and limit potential risks.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Scrutinized underwriting performance to identify weaknesses and provide recommendations for improvement.
- Determined and documented loan conditions and communicated requirements and decisions.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Assessed and advised on loan applications utilizing in-depth underwriting process understanding.
- Evaluated loan applications for affordability and conformance with underwriting guidelines.
Mortgage Underwriter
Stonegate Mortgage
08.2016 - 08.2017
- Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
- Verified integrity of applicants' information to minimize fraud.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Processed loan applications and monitored progress from start to finish.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
- Proactively identified solutions for customers experiencing credit issues.
- Developed and maintained relationships with customers, lenders and other third parties.
- Negotiated and communicated with loan officers, processors and loan applicants to reach satisfactory loan terms.
- Collaborated with loan officers and processors to obtain additional information and resolve discrepancies.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Created and implemented underwriting procedures and strategies to accurately and efficiently process loan applications.
Customer Relationship Specialist
Stonegate Mortgage
10.2015 - 04.2016
- Worked with multiple screens and programs to resolve customer issues.
- Processed customer service orders promptly to increase customer satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Utilized inbound and outbound telephone techniques to solidify and build client relationships.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Handled customer inquiries and suggestions courteously and professionally.
Credit Analysis Underwriter
Fifth Third Bank
10.2010 - 07.2014
- Orchestrated client-centered financial packages factoring in current market trends.
- Coordinated with financial advisors to develop long-term investment strategies.
- Assisted companies with choosing and timing investments for optimal results.
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
- Conducted due diligence on potential investments and presented findings to investors.
- Developed financial models to assess potential investments and identify potential risks.
- Created financial strategies to optimize portfolio performance and reduce risk.
Education
Bachelor of Science - Bio Science
LASU
NigeriaSkills
- Financial History Reviews
- Application Reviews
- Process Optimization
- Desktop Underwriter
- Customer Satisfaction
- Information Verification
- Real Estate Lending Processes
- Processing Loan Applications
- Business Development
- Data Analysis
- Credit Check Knowledge
- File Analysis
- Managing Multiple Priorities
- Quality Assurance
- Underwriting Process Expertise
- Loan Evaluations
- Critical Thinking
- Underwriting Understanding
- Risk Management
- Time Management
- Lending Software Systems
- Mortgage Banking and Analysis
- Automated Underwriting Systems
- Financial Underwriting
Timeline
Underwriter IV
JPMorgan Chase
08.2017 - 11.2022
Mortgage Underwriter
Stonegate Mortgage
08.2016 - 08.2017
Customer Relationship Specialist
Stonegate Mortgage
10.2015 - 04.2016
Credit Analysis Underwriter
Fifth Third Bank
10.2010 - 07.2014
Bachelor of Science - Bio Science
LASU