Lola Shanks
Avondale Estates
Summary
Results-driven HR Assistant with strong expertise in employee onboarding and compliance management. Proven ability to streamline processes and enhance team performance, ensuring regulatory adherence and high-quality service delivery.
Overview
12
12
years of professional experience
Work History
Human Resources Assistant
Atlanta VA Medical Center
Decatur
01.2024 - Current
- Assisted with employee onboarding processes by preparing orientation materials and facilitating training sessions.
- Maintained HR documentation and records, ensuring compliance with federal and state regulations.
- Updated and maintained employee databases to reflect changes in employment status and personal information.
General Manager
Huddle House
Wetumpka
09.2017 - 12.2024
- Trained employees on duties, policies and procedures.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Assistant Manager
Hardee's
Ellenwood
08.2013 - 10.2023
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
Central High School
Hayneville, ALTimeline
Human Resources Assistant
Atlanta VA Medical Center
01.2024 - Current
General Manager
Huddle House
09.2017 - 12.2024
Assistant Manager
Hardee's
08.2013 - 10.2023
High School Diploma -
Central High School