Lola Smart
Rogue River,OR
Summary
Dynamic professional with a proven track record at ACCESS, excelling in conflict resolution and report generation. Skilled in multitasking and time management, I successfully enhanced pantry operations and trained volunteers, ensuring efficient service delivery. Adept at implementing policies, I thrive in high-pressure environments while fostering team collaboration.
Overview
21
21
years of professional experience
Work History
Pantry Systems Lead/Agency Relations Liaison
ACCESS
04.2004 - 07.2025
- Conflict resolution with client issues.
- Conducted regular assessments of intake process for accuracy and retraining opportunities
- Completed ordering for food supplies for Pantries and Agencies.
- Intake of clients into multiple data bases used to track client usage of food pantries.
- Answering phones and emails from clients.
- General Office functions.
- Entering all volunteer hours monthly into Volunteer Data Base, entering new volunteers.
- Training volunteers on using client database at the pantry level.
- Creating monthly account statements and paying invoices in system.
- Assisted in setting up new pantry locations in Jackson County
- Warehouse manager, including used forklift, electric pallet jacks and other warehouse equipment.
- Delivery of food to pantry locations.
- Worked with pantries to get equipment needed at the pantry sites
Education
Business
Rogue River High School
Rogue River, OR06-1973
Skills
- Assertiveness
- Report generation
- High-pressure environments
- Multitasking Abilities
- Time management
- Conflict resolution
- Self motivation
- Verbal and written communication
Timeline
Pantry Systems Lead/Agency Relations Liaison
ACCESS
04.2004 - 07.2025
Business
Rogue River High School
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