Caitlin Solis
Los Angeles,CA
Summary
Dynamic and results-driven sales professional with extensive experience in driving revenue growth and client acquisition within competitive markets. Currently serving as an Account Executive at ADP, where I am known for developing strong relationships with key stakeholders, I excel at crafting tailored solutions that address clients' unique needs and challenges. My proven track record in strategic account management, coupled with my ability to collaborate effectively with cross-functional teams, positions me to contribute significantly to McGraw Hill's sales objectives. Recognized multiple times for outstanding sales achievements, I am eager to leverage my skills and experience in a sales representative role to drive success and foster long-term partnerships.
Overview
8
8
years of professional experience
Work History
Account Executive
ADP- Automated Data Processing
10.2023 - Current
- Spearheaded new client acquisition and revenue growth by identifying, prospecting, and closing high-value deals across various industries.
- Led the end-to-end sales process, including prospecting, qualifying leads, conducting product demos, negotiating contracts, and ensuring a smooth onboarding experience for clients.
- Fostered strong relationships with key clients, ensuring high customer satisfaction and repeat business.
- Selected for a specialty role on a newly formed national team tasked with acquiring clients from competitors, successfully securing new accounts and contributing to revenue growth in a highly competitive market.
- Achieved top-tier performance through data-driven sales strategies, closing fiscal year 2024 as the top seller in Southern California at 284% of annual quota.
- Promoted to Account Executive 4 months ahead of schedule due to consistently exceeding performance expectations.
- Awarded Rookie of the Month, Top Associate District Manager (2 times), and recognized as a 100% Club Award recipient for outstanding sales achievements and dedication.
Sales Associate
ORANGETHEORY FITNESS
01.2023 - 10.2023
- Recognized as top sales performer and outstanding employee for consecutive months
- Generated 70+ new member sales by providing thorough product knowledge and demonstration, fostering relationships, building rapport, and executing sales by phone, email, and in-person
- Facilitated an average of 40 cold calls and sales leads per shift
- Translated product value and service offerings with focus on behaviors that drive member acquisition and retention of 350+ member base
- Advised clients on best practices, suggestively selling the appropriate products to ensure 100% client satisfaction
- Processed membership agreements, freezes, and cancellations through Mindbody business app
SERVER/ TRAINER
01.2018 - 01.2022
- Served as a mentor in formally training new hires on menu items, computer systems, company standards, and customer service expectations
- Greeted and accommodated 50-100 guests per shift, building a seamless and positive experience from first interaction resulting in customer loyalty
- Influenced guest purchase by enticing with higher margin items and add-ons
- Gained experience managing time and prioritizing multiple tasks on a dynamic team and environment
Job Coach
VIP SOLUTIONS
01.2017 - 01.2019
- Developed and implemented individualized employment plans for clients with special needs, focusing on their unique strengths, preferences, and career aspirations
- Facilitated job readiness workshops, teaching essential skills such as communication, time management, and workplace etiquette to enhance clients' employability
- Provided on-the-job training and support to clients during initial employment phases, ensuring successful integration into workplace routines and fostering independence
- Utilized data tracking and progress measurement tools to assess clients' growth and document successful outcomes, providing comprehensive reports to stakeholders
Education
Bachelor of Science - Political Science
CALIFORNIA LUTHERAN UNIVERSITY
Thousand Oaks, CA08.2023
Skills
- Sales- Prospecting and cold calling, strategic account development, strong interpersonal skills, customer-oriented, lead generation, territory management, complex project negotiations
- Technical- Microsoft Suite, Google Suite, Onedrive, Salesforce, Oracle, Zoominfo, SPSS, Slack, Trello, Adobe Photoshop, Canva
- Languages- Spanish and English fluency
Timeline
Account Executive
ADP- Automated Data Processing
10.2023 - Current
Sales Associate
ORANGETHEORY FITNESS
01.2023 - 10.2023
SERVER/ TRAINER
01.2018 - 01.2022
Job Coach
VIP SOLUTIONS
01.2017 - 01.2019
Bachelor of Science - Political Science
CALIFORNIA LUTHERAN UNIVERSITY
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