Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Loletha Dotson

Loletha Dotson

Personal Support Worker
1637 S Livingston St Peoria,IL

Summary

Compassionate and dependable Personal Support Worker with a proven track record at DHS Division of Developmental Disabilities. Skilled in nutrition support and documentation, I enhance client well-being through tailored care plans and effective communication. Recognized for fostering trust and promoting independence, I excel in multitasking and maintaining privacy and confidentiality.

Overview

21
21
years of professional experience

Work History

Personal Support Worker

DHS Division of Developmental Disabilities
06.2014 - Current
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional goals.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Direct Support Professional

Epic
01.2009 - 09.2013
  • Recorded detailed progress notes to monitor client achievements, concerns, and behavioral changes.
  • Maintained clean, safe, and well-organized patient environment.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Assistant Manager

SUBWAY®Restaurants
03.2004 - 10.2008


  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Associate Of Business Administration - General Studies

Illinois Central College
East Peoria, IL

High School Diploma -

Peoria High School
Peoria, IL

Skills

Privacy and confidentiality

Timeline

Personal Support Worker

DHS Division of Developmental Disabilities
06.2014 - Current

Direct Support Professional

Epic
01.2009 - 09.2013

Assistant Manager

SUBWAY®Restaurants
03.2004 - 10.2008

Associate Of Business Administration - General Studies

Illinois Central College

High School Diploma -

Peoria High School

Similar Profiles

CREATE PROFILE
Loletha DotsonPersonal Support Worker