Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loletta Henry

Euless

Summary


Passionate and seeking to work in a diverse organization, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Environmental Services Housekeeper

HCA
11.2024 - Current


  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.

Phlebotomy Technician Intern

Dallas Career Institute
06.2023 - 07.2023
  • Safety and Compliance 25 in performance, patient preparation 23 in performance, routine blood collections 30 in performance
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Ensured student safety by adhering to strict infection control protocols during all phlebotomy procedures.
  • Protected students by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Travel CNA

North Star Home Health Agency
01.2022 - 07.2022



  • Maintained accurate and detailed documentation of patient information, ensuring compliance with agency policies and regulations.
  • Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
  • Collaborated with healthcare teams to ensure seamless continuity of care during patient transfers between facilities.
  • Promoted overall wellbeing by assisting patients with daily living activities such as bathing, grooming, dressing, feeding, and mobility support.
  • Contributed to improved patient outcomes by closely monitoring vital signs and promptly reporting any concerns to appropriate medical professionals.

CNA/PCT/Medical Assistant

Cedar Hill Nursing and Rehab
02.2021 - 04.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient and residents needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Medical Assistant

IMUR Family Medical
01.2020 - 10.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Education

Associate of Applied Science - Phlebotomy Technician

Dallas Career Institute
Dallas, TX
07-2023

Medical Assistant

Peloton College
Arlington, TX
10-2020

Nurse Assistant

Mountainview College
Dallas, TX
03-2013

GED -

Adult Literacy And Development
Richardson, TX
05-1994

Skills

  • Venipuncture
  • Blood collection techniques
  • Communication
  • Sample and specimen collection
  • Blood collection
  • Order of draw
  • Butterfly venipuncture
  • Supply restocking
  • Customer service
  • Specimen preparation
  • Medical office administration
  • Goal minded
  • Relationship building
  • Staff collaboration

Timeline

Environmental Services Housekeeper

HCA
11.2024 - Current

Phlebotomy Technician Intern

Dallas Career Institute
06.2023 - 07.2023

Travel CNA

North Star Home Health Agency
01.2022 - 07.2022

CNA/PCT/Medical Assistant

Cedar Hill Nursing and Rehab
02.2021 - 04.2022

Medical Assistant

IMUR Family Medical
01.2020 - 10.2020

Associate of Applied Science - Phlebotomy Technician

Dallas Career Institute

Medical Assistant

Peloton College

Nurse Assistant

Mountainview College

GED -

Adult Literacy And Development

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Loletta Henry