Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Loliece Jackson

St. Louis ,Mo

Summary

Dynamic team leader with a proven track record at Chartwells Schools Dining Services, excelling in performance improvement and employee training. Skilled in quality control and conflict resolution, I successfully implemented process enhancements that boosted team efficiency and elevated customer satisfaction. Committed to fostering a collaborative work environment and driving operational excellence.

Overview

1
1
year of professional experience

Work History

Team Lead

Chartwells Schools Dining Services
St. Louis, MO
09.2024 - Current
  • Motivated staff through positive reinforcement techniques.
  • Identified opportunities for process improvements, implementing changes when required.
  • Delegated tasks appropriately according to individual skill sets.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Held regular one-on-one coaching sessions with staff members to encourage personal development.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Ensured compliance with industry standards and regulations.
  • Trained new staff in relevant processes and procedures.

Production Technician

BioMerieux
St. Louis, MO
08 2022 - 08.2024
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
  • Executed continuous improvement initiatives to streamline production processes.
  • Collaborated with engineering and other departments to meet production goals and promote teamwork.
  • Made sure that products were produced on time and are of good quality.
  • Managed quality assurance initiatives.

Production Worker

Vijon Laboratory
02 2020 - 08 2022
  • Managed inventory levels to prevent production delays.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Followed safety procedures and guidelines to maintain safe working environments.

Warehouse Worker

ConAgra Frozen Foods
04 2017 - 03 2020
  • Aided in reducing overall expenses through the implementation of cost-saving measures in material handling processes.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assembled pallets and crates for secure transportation of materials.
  • Maintained clean, orderly work environment free of hazards.
  • Operated equipment while observing standard safety procedures.

Education

Dental Assistant

Vatterott Career College
St. Ann, Mo.
05.2006

Skills

  • Materials handling
  • Quality control
  • Safety operation procedures
  • Performance improvement
  • Product testing
  • Processes implementation
  • Customer service
  • Team building
  • Employee training
  • Conflict resolution
  • Inventory management

Personal Information

Timeline

Team Lead

Chartwells Schools Dining Services
09.2024 - Current

Production Technician

BioMerieux
08 2022 - 08.2024

Production Worker

Vijon Laboratory
02 2020 - 08 2022

Warehouse Worker

ConAgra Frozen Foods
04 2017 - 03 2020

Dental Assistant

Vatterott Career College

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