Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server
Lolince Merisier

Lolince Merisier

Newark,NJ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Interpreter

Outreach Foundation
07.2014 - 07.2017
  • Collaborated with team to translate series of documents from English to other languages.
  • Collaborated with other interpreters to cross-check accuracy of interpretations.
  • Proofread, edited and improved documents of different sizes.
  • Interpreted conversations between foreign language-speaking clients and others.
  • Interpreted spoken and written languages other than English and vice versa.

Business Owner

Self-employed
01.2012 - 07.2017
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Consulted with customers to assess needs and propose optimal solutions.

Server

Sodexo Food Service
03.2023 - Current
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.


Cashier/Customer Service Associate

OTG Management
07.2018 - 05.2019
  • Welcomed customers and helped determine their needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Teaching French

High Tech Nursing School, HTNS
09.2011 - 05.2016
  • Incorporated multiple types of teaching strategies into classroom.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.

Director

Académie Des Langues Modernes
07.2010 - 07.2015
  • Directed work of lighting and sound crews to coordinate efficient production operations.
  • Monitored and coordinated workflows to optimize resources.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.
  • Monitored office workflow and administrative processes to keep operations running smoothly.

Agent of Operation

Long Port Aviation
12.2014 - 04.2015
  • Assisted passengers, Ensured the Security of the passengers, checked their documents, aircraft seats, screed baggage, and supervised loading and unloading of bags and so on.
  • Implemented and enforced safety policies and procedures, confirming compliance with regulations.
  • Loaded and unloaded baggage of various weights and dimensions to and from aircraft and baggage areas.
  • Coordinated with other agencies to maintain safe and secure airfield environment.
  • Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.

Supervisor

Ministry Of Foreign Affairs
05.2010 - 12.2010
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee performance and coached and trained to improve weak areas.

Education

Journalism and Animation/Broadcasting

Ecole de Communication et d’Administration(ISNAC)
2016

Communication/Modern Language

Universite Autonome de Port-au-Prince (UNAP)
2012

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School Notre Dame Deslourdes
2006

Skills

  • Leadership
  • Management
  • Communication
  • Customer service
  • Computing
  • Organizational
  • Problem Solving
  • Detail Oriented
  • Interpersonal
  • Coordination

Languages

French
Native or Bilingual
Haitian Creole
Native or Bilingual
Spanish
Elementary

Timeline

Server

Sodexo Food Service
03.2023 - Current

Cashier/Customer Service Associate

OTG Management
07.2018 - 05.2019

Agent of Operation

Long Port Aviation
12.2014 - 04.2015

Interpreter

Outreach Foundation
07.2014 - 07.2017

Business Owner

Self-employed
01.2012 - 07.2017

Teaching French

High Tech Nursing School, HTNS
09.2011 - 05.2016

Director

Académie Des Langues Modernes
07.2010 - 07.2015

Supervisor

Ministry Of Foreign Affairs
05.2010 - 12.2010

Journalism and Animation/Broadcasting

Ecole de Communication et d’Administration(ISNAC)

Communication/Modern Language

Universite Autonome de Port-au-Prince (UNAP)

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School Notre Dame Deslourdes

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