Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lolissa Buford

Memphis,TN

Summary

Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment, with 10 years of experience in managing a broad range of human resource functions.


Overview

20
20
years of professional experience

Work History

Director of Human Resources

Vanguard Soap LLC
12.2023 - Current
  • Developed and implemented strategic HR initiatives aligning with organizational goals.
  • Led talent acquisition efforts, enhancing recruitment processes and improving candidate quality.
  • Designed and facilitated training programs to enhance employee performance and engagement.
  • Managed employee relations, resolving conflicts and fostering a positive workplace culture.
  • Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
  • Negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs.
  • Educated employees on company policy and kept employee handbook current.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Human Resources Generalist

Vanguard Soap LLC
10.2023 - 12.2023
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Improved operational processes resulting in productivity increase in HR department.
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.

Human Resources Generalist

Valley Distribution & Logistics
01.2022 - 10.2023
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Implemented and supervised orientation procedures for new hires.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Pathology Coordinator

IDEXX
11.2020 - 01.2022
  • Maintained and troubleshooting virtual microscopy (VM) systems which provide remote viewing & digital slide analysis capability to pathologists
  • Organized and archived pending and completed VM cases; created and maintained VM system standard operating procedures
  • VM system errors; troubleshoots VM system problems with pathologists, labs, vendors, IT and others
  • Performed basic lab clerical and specimen handling functions
  • Worked with the team to identify and develop continuous process improvements.

IT Recruiter

Aerotek
05.2019 - 04.2020
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Utilized various online and offline sources to find talented technical candidates and prepare for screening process.
  • Sourced and selected applicants for technical positions within company.

HR Community Liaison

Golden Years
02.2019 - 05.2019
  • Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Communicated with community members to assess concerns or current issues and identify corrective measures.
  • Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
  • Surveyed local program participants to ascertain problematic areas requiring improvement.
  • Skilled at working independently and collaboratively in a team environment.

HR Generalist

Cummins, Inc
10.2015 - 10.2018
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Oversaw and managed hiring process and assisted human resources.

Client Services Manager/Project Manager

Paramount Staffing
01.2008 - 10.2015
  • Managed multi-million-dollar project, consisting of temporary long –term associates processing for Paramount Staffing a weekly payroll in excess of 30,000 billable hours, with an error rate of less than 1%
  • Worked in conjunction with Paramount Staffing Regional Manager to counsel, discipline, and terminate employees as needed
  • Conveyed good business relationships with clients through frequent open communication with key client contacts and branch management ensuring customer satisfaction with appropriate monitoring of client requirements and follow-up
  • Managed and directed Paramount Staffing’s employee retention program, while managing the Nike Golf operation
  • Successfully reduced employee turnover, which peaked at 65% of which, I reduce it by 40%, which been stabilized and constant for the last 2 years
  • Strategically implemented a new tracking system for addressing and reducing payroll errors
  • These errors accounted for 90% of employee and customer dissatisfaction
  • Through surveying and employee/customer’s feedback, errors successfully reduced to 10%
  • This dramatically increased employee/customer satisfaction and helped improved employee turnover and retention
  • Awarded numerous awards and given accolades for demonstrating the ability to motivate others, maximize productivity, control costs, and to make the best use of available resources.

Senior Recruiter/On Site Manager

Paramount Staffing
06.2005 - 01.2008
  • Lead the processes for recruiting functionalities- posted/announced job openings, coordinated job fairs, and prescreened each applicant, which included employment reference checks, drug testing, criminal and/or credit background checks
  • Maintained clear communication with potential hires regarding the general hiring process as well as job offers
  • Managed the staffing agency recruiting environment- this means I built the true relationships with our clients/candidates during the full lifecycle recruiting process for each open requisition
  • Researched the market to find growing Technology, Distribution Center, and other companies within the surrounding North
  • Mississippi/ Memphis, TN/West Memphis market areas that could benefit from our services, make connections, build relationships, manage the interview process and help them hire the people they truly needed
  • Collaborated with C-Level executives and HR Managers to learn their company values and environment identify/understand their needs for new talent, finding candidates the jobs they really want, and find companies the talent they really needed
  • Focused on the market and specialized in recruiting critical passive talent for several faceted job areas for distribution, administration, technical and manufacturing environments.

Education

Diploma -

Hardin County High School

Associate of Science -

Northeast Mississippi Community College

Skills

  • Performance Management Strategies
  • Staff Development
  • Report Generation
  • Human Resources Management
  • HR Systems
  • Employment Law Knowledge
  • Employee File Management
  • Compensation and Benefits
  • Performance reviews
  • HR policy development
  • Employee handbook development
  • Contract negotiation
  • Recruitment
  • Compensation and benefits
  • Employee morale building
  • Labor agreements

Timeline

Director of Human Resources

Vanguard Soap LLC
12.2023 - Current

Human Resources Generalist

Vanguard Soap LLC
10.2023 - 12.2023

Human Resources Generalist

Valley Distribution & Logistics
01.2022 - 10.2023

Pathology Coordinator

IDEXX
11.2020 - 01.2022

IT Recruiter

Aerotek
05.2019 - 04.2020

HR Community Liaison

Golden Years
02.2019 - 05.2019

HR Generalist

Cummins, Inc
10.2015 - 10.2018

Client Services Manager/Project Manager

Paramount Staffing
01.2008 - 10.2015

Senior Recruiter/On Site Manager

Paramount Staffing
06.2005 - 01.2008

Associate of Science -

Northeast Mississippi Community College

Diploma -

Hardin County High School

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