LOLITA MARCELLI
Oakland
Summary
Strategic and results-driven Project Manager with over20 years of experience leading large-scale, complex initiatives from initiation to close-out. Adept at managing cross-functional teams, driving process improvements, and ensuring alignment with organizational goals. Proven expertise in mitigating risks, improving operational efficiency, and building relationships with diverse stakeholders. PMI-PMP certified with a strong background in vendor management, resource coordination, and compliance with regulatory standards.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Project Manager, Lead
Kaiser Permanente
01.2017 - Current
- Managed enterprise MembershipConnect (KPMC) deployments impacting over1.1M members and generating $26M in annual savings
- Developed the Desk Level Procedure (DLP) lifecycle process, integrating workflows across three teams, resulting in streamlined operations
- Championed the alignment of training, documentation, and change management processes with business priorities and regulatory requirements
- Delivered strategic recommendations to leadership through RAID logs, status reports, and formal presentations, ensuring data-driven decision-making
- Collaborated with cross-functional teams to implement BI reporting tools, reducing manual processes and improving reporting accuracy
Senior Project Manager
Kaiser Permanente
01.2006 - 01.2017
- Directed the Advanced EOB deployment in five regions, successfully navigating vendor constraints and ensuring readiness for future phases
- Led the implementation of statewide cost containment tools (ARIS, DXMS, Cortera), achieving significant cost savings and operational efficiencies
- Oversaw the development and approval of business and functional requirements for regulatory compliance initiatives, including ICHRA/QSEHRA
- Established workstreams and facilitated cross-regional collaboration for large-scale initiatives, including the National Products OOA Network Enhancement project, saving $123M annually
Project Manager
Kaiser Permanente
01.2003 - 12.2006
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed application lifecycle projects, including budgeting, UAT, and financial analysis for infrastructure-critical systems.
- Enhanced collaboration between IT and business teams, streamlining project workflows and delivery timelines.
Project Controller
Kaiser Permanente
01.2000 - 01.2003
- Provided financial oversight for multi-million-dollar projects, ensuring adherence to budgets and timelines
- Authored procedural manuals and established standardized processes across project teams
- Coordinated cross-departmental efforts for national initiatives, ensuring alignment with strategic objectives
Administrative/Project Coordinator
Kaiser Permanente
01.1999 - 01.2000
- Led budgeting and scheduling for national projects, fostering collaboration across teams and stakeholders
- Facilitated training and onboarding for team members, enhancing operational readiness and productivity
Education
BSBA - Business Administration
University of Phoenix
Skills
- Strategic Planning and Execution
- Cross-Functional Team Leadership
- Process Optimization and Automation
- Regulatory Compliance
- Data-Driven Decision-Making
- Budget Oversight and Financial Analysis
- Advanced Communication and Negotiation
- Change Management
- Project management
- Project planning
Certification
- PMI-PMP Certification
- EPIC Tapestry Core & AP Claims Proficiency (2016)
Timeline
Project Manager, Lead
Kaiser Permanente
01.2017 - Current
Senior Project Manager
Kaiser Permanente
01.2006 - 01.2017
Project Manager
Kaiser Permanente
01.2003 - 12.2006
Project Controller
Kaiser Permanente
01.2000 - 01.2003
Administrative/Project Coordinator
Kaiser Permanente
01.1999 - 01.2000
BSBA - Business Administration
University of Phoenix
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