Lolita Sturkey

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
• Assisted nurses with wound care procedures ensuring proper healing processes took place.
• Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Reduced patient stress levels through effective communication and active listening skills.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
• Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
• Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
• Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
• Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Transported patients between rooms and appointments or testing locations.
• Maintained high customer satisfaction by working quickly and accurately.
• Maintained a clean driving record, adhering to all traffic laws and safety regulations.
• Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
• Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
• Inspected vehicles before and after trips to verify safe and reliable operation.
• Improved on-time delivery rates by efficiently planning and scheduling transport routes.
• Reduced downtime between trips by collaborating with maintenance teams on prompt repairs of vehicles.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Trained new transport drivers, focusing on safe driving habits and company policies adherence.
• Handled emergencies effectively, following appropriate protocols to protect cargo and avoid delays.
• Demonstrated superior transport service, providing accurate time estimates and courteous responses.
• Complied with federal, state and local laws and regulations to reduce risks.
• Supported proper maintenance of all delivery vehicles with regular oil changes and tire rotations.
• Trained new drivers in company policies and vehicle maintenance to support daily task completion.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Acted as first point of contact and set appointments for prospective clients.
• Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
• Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
• Handled complaints and questions, and re-directed calls to other team members.
• Ensured seamless coordination between departments by effectively communicating schedule changes in a timely manner.
• Assisted in training new staff members on scheduling software, company policies, and best practices for exceptional customer service.
• Made average of [Number] outbound and inbound calls per day.

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• Followed safety procedures implemented by company to avoid mishaps and accidents.
• Loaded and positioned raw materials in loading and feeding mechanisms.
• Managed inventory of supplies and equipment, ensuring availability of necessary items for uninterrupted operation.
• Developed strong working relationships with colleagues, fostering teamwork and open communication.
• Maintained a safe work environment by following safety protocols and addressing potential hazards.