Lollie A. Reed

• Reported to physician
• managed interactions with challenging patients to ensure quality care
• coordinated prescription medication refills to maintain patient treatment plans
• placed orders for durable medical equipment
• conducted phone triage to evaluate and prioritize patient needs for timely support
• coordinated home visit appointments

Evaluated clients to determine suitability for admission.

• Admitted clients to program based on assessments.
• Hired and vetted attendants to enhance program integrity and client care.
• Maintained comprehensive documentation to support client care and regulatory compliance.
• Ensured quality assurance and compliance with regulations.
• Executed disciplinary and corrective actions to ensure compliance with standards.
• Managed day-to-day operations to optimize service delivery.
• Monitored infection control measures to safeguard health.

• Conducted skilled nursing visits to assess patient needs and deliver tailored care plans.
• Implemented infection control protocols, enhancing patient safety and regulatory compliance.
• Maintained accurate documentation of patient assessments and treatments to support quality care continuity.