Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Zitlalic Carreno

Othello,WA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience

Work History

Substitute Teacher

ECEAP
09.2024 - Current
  • Taking attendance
  • Monitoring students
  • Classroom management
  • Implementing lesson plans
  • Managing behavior
  • Engaging and nurturing classroom environment
  • Follow lesson plans
  • Supervise children at all times
  • Providing basic care (assisting with toileting, napping, snacks, and lunch)
  • Maintained a positive learning environment through effective communication with students.

Office Clerk

Mardon Resort
05.2024 - 08.2025
  • Making reservations
  • Customer service
  • Answering phone calls ( answering questions and providing information)
  • Managing paperwork
  • Managing schedules
  • problem solving
  • Bookkeeping
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.

Crew Trainer

McDonald's
10.2024 - 07.2025
  • Customer service
  • Cashier
  • Training new employees
  • Assembling orders
  • Preparation of food ingredients
  • Stocking
  • Collaborated with management to implement new training initiatives

Baker

The Cow Path Bakery
08.2024 - 10.2024
  • Preparing and baking goods
  • Maintaining a clean and sanitary work environment
  • Customer service (greeting customers, taking orders, cashier)
  • Preparing beverages and sandwiches


Caregiver

Coventry Assisted Living
03.2023 - 08.2023
  • Provided compassionate care to clients, ensuring comfort and well-being throughout daily activities.
  • Assisted clients with personal hygiene, mobility, and medication management to enhance quality of life.
  • Developed personalized care plans based on individual needs, promoting independence and dignity.
  • Toileting assistance for residents
  • Medical monitoring (passing medication out to residents daily)


Team Member

McDonald's
06.2021 - 04.2023
  • Cahier
  • Bagging food
  • Preparing drinks
  • Customer service

Babysitter

Family Members
01.2018 - 01.2021
  • After-school tutoring
  • Meal and snack preparation
  • Hygiene and personal care
  • Household tasks
  • Transportation


Education

High School Diploma - Sociology

Central Washington University
Ellensburg, WA
06-2028

Associate of Science - Sociology

Columbia Basin College
Pasco, WA
06-2025

High School Diploma -

Othello High School
Othello, WA
06-2022

Skills

  • Classroom management
  • Adaptable
  • Relationship building and management
  • Student engagement
  • Written communication
  • Active listening
  • MS office
  • Team building
  • Multitasking
  • Time management
  • Decision-making
  • Critical thinking
  • Creative thinking
  • Teamwork and collaboration
  • First Aid/CPR
  • Food Handler's
  • Organization and planning
  • Health and safety
  • Creative problem solving
  • Flexibility
  • Bilingual (Spanish and English)
  • Microsoft Powerpoint

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Fundraising Events
  • Volunteer Work
  • Outdoor Recreation
  • Hiking
  • Backpacking
  • Gardening
  • Kayaking

Timeline

Crew Trainer

McDonald's
10.2024 - 07.2025

Substitute Teacher

ECEAP
09.2024 - Current

Baker

The Cow Path Bakery
08.2024 - 10.2024

Office Clerk

Mardon Resort
05.2024 - 08.2025

Caregiver

Coventry Assisted Living
03.2023 - 08.2023

Team Member

McDonald's
06.2021 - 04.2023

Babysitter

Family Members
01.2018 - 01.2021

High School Diploma - Sociology

Central Washington University

Associate of Science - Sociology

Columbia Basin College

High School Diploma -

Othello High School

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