Summary
Overview
Work History
Education
Skills
Timeline
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Lolo Crowell

Surprise,AZ

Summary

Proven track record in enhancing customer engagement and building strong relationships, demonstrated at Kona Ice Of North West Phoenix through innovative social media marketing and effective communication. Excelled in organization and time management, achieving significant improvements in client outreach and team collaboration. Skilled in social media posts and email marketing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

.Marketing Assistant /Operator Truck Driver

Kona Ice Of North West Phoenix
01.2021 - Current

Marketing:

  • Created engaging content for Facebook, and Instagram.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Enhanced customer engagement with the development of compelling content for email newsletters.
  • Created up to date Flyers for all clients, mainly schools and sporting events to post for there own personal outreach.

Operator Truck Driver:

  • Served customers with speed and detail orientation
  • Demonstrated continuous knowledge of menu and service offerings, promotional products, and new flavors.
  • Carried out cash and card transactions quickly and thoughtfully operating cash register and issuing customer receipts.
  • Kept work area tidy and sanitary while maintaining cleanliness and organization
  • Stocking all inventory needs and notifying supervisor and peers of low products.

Babysitter

Personal Business
04.2015 - Current
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Education

High School Diploma -

Willow Canyon High School
Surprise, AZ
05.2023

Skills

  • Relationship Building
  • Customer Engagement
  • Social Media Marketing
  • Organization, prioritizing, and multi-tasking
  • Time Management
  • Team Collaboration
  • Social Media Posts
  • Email Marketing
  • Scheduling

Timeline

.Marketing Assistant /Operator Truck Driver

Kona Ice Of North West Phoenix
01.2021 - Current

Babysitter

Personal Business
04.2015 - Current

High School Diploma -

Willow Canyon High School
Lolo Crowell