Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused I'm an individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
I have 28 years of successful experience with third-party reservations. Setting up travel arrangements and contracts. Working closely with the sales management team to ensure the contract is correct from the time the client signs, guest checking in to checking out assuring their guest will have an amazing experience. I have had communication and experience with domestic and international companies such as Expedia,Travelocity, Booking.com, Vegas.com, WestJet, Mark Travel, and many more companies.
Caesar's Entertainment award me employee of the month twice.
In charge of fundraising for children in our local hospitals.
Greeter for special events like our New Years Eve Parties.
Spirit events, planning and celebrating our department employee's we will have this twice a year.