Consistently exceeded performance expectations, resulting in increased responsibilities and recognition for excellence in the case picking role.
Maintained a safe working environment by adhering to OSHA guidelines and company safety policies during case picking tasks.
Played a key role in warehouse optimization projects, including redesigning case picking processes and implementing new technologies to improve efficiency.
Matched product description, quantity and packaging unit using radio-frequency device to verify items received.
Increased order accuracy by meticulously picking items according to customer specifications.
Improved overall warehouse performance with thorough inspection and verification of picked items before packing them for shipment.
Loaded, unloaded, moved and stacked products and materials using forklift,l and epj
Warehouse Associate
GEODIS
Dallas, TX
11.2024 - Current
Packing orders
Picking orders /w rf scanners
Return products to floor from missort
Unloader/loader
Wayfair
Lancaster, TX
01.2025 - 04.2027
Assisted other team members in navigating large loads.
Unloaded packages with care and placed in proper staging area.
Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
Loaded packages onto pallets and into staging areas as directed.
Used barcode scanners and other technology to track and document cargo information.
Airport Pavement Technician
Abba Staffing & Consulting
Bedford, TX
06.2025 - 08.2025
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Freight Handler
Worldwide Flight Services
Irving, TX
04.2025 - 08.2025
Loaded and unloaded trucks.
Inspected freight for any damage or faults prior to loading.
Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
Reach Truck Operator
PepsiCo
Dallas, TX
12.2024 - 01.2025
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Assisted with training new employees on reach truck operation and best practices in warehouse settings.
Participated in regular safety meetings, staying up-to-date on best practices for reach truck operation.
Provided support during peak times, willingly working overtime hours when necessary to meet customer demands.
Delivery Driver
Slingshot Deliveries
Dallas, TX
08.2024 - 09.2024
Delivered packages and goods to customers in a timely and efficient manner
Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
Ensured the safe handling and transportation of fragile or perishable items
Adhered to all traffic laws and regulations while operating company vehicles
Warehouse Associate
Amazon Warehouse
Cockrell Hill, TX
10.2023 - 08.2024
Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
Customer Service Representative
Concentrix
Dallas, TX
08.2022 - 10.2023
Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
Built rapport with customers through active listening, empathy, and personalized interactions
Sales Associate
Cricket Wireless
Dallas, TX
02.2023 - 07.2023
Assist customers in purchasing, upgrading, tech support on their devices
Assist customers paying a bill
Customer Service Representative
iQor
Dallas, TX
08.2020 - 07.2022
Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
Built rapport with customers through active listening, empathy, and personalized interactions
Collections Representative
Capital One
Remote
11.2019 - 08.2020
Assisted customers in setting up new devices and configuring network settings for optimal performance
Collaborated with cross-functional teams to identify and resolve complex technical issues
Documented all customer interactions and solutions in a detailed ticketing system
Performed remote diagnostics to identify root causes of technical problems and implemented appropriate solutions
Delivery Driver Helper
Appliance warehouse
Dallas, TX
06.2019 - 01.2020
Assisted driver in the safe and efficient delivery of goods to various locations
Loaded and unloaded cargo from delivery vehicles, ensuring proper handling and securing of items
Maintained cleanliness and organization of delivery vehicle, ensuring a professional appearance at all times
Assisted in the completion of necessary paperwork such as delivery receipts, log sheets, and mileage reports
Assisted in the loading and unloading process at warehouses or distribution centers as needed
Verified accuracy of shipments by comparing invoices with actual delivered products