Seeking to secure a career opportunity to fully utilize my training, skills and experience in law-enforcement while serving and honoring the men and women who are America's Veterans and fulfilling the VAs mission. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
28
28
years of professional experience
Work History
Security Assistant
RICHMOND VETERAN AFFAIRS MEDICAL CENTER
09.2022 - Current
Collecting appropriate background information, tracking and reviewing data, completion of reports, maintaining databases and processing follow-up actions on various security related matters and assisting with suitability adjudications
Reviewing position risk sensitivity levels as full assistant to the Personnel Security Specialist
Serving as the initial point of contact for Police Service
Operating Emergency lines as well as monitoring of CCTV and alarms systems
Reviewing information submitted by the requesting office to validate level of background required
Initiating, reviewing, and releasing background investigations to responding Officers
Maintaining logs of current employees and visitors that interact with the Police Service
Supporting the programming of PIV cards after being manufactured and performing minor PIV troubleshooting of the PIV System during malfunctions and resolve system issues
Maintaining an in-depth working knowledge of PIV role holder responsibilities while working closely with Physical security
Performing administrative tasks associated with the authorization and issuance of the PIV card, a standardized identification badge designed to increase security related with physical access to Federal facilities and networks and logical access to computer systems
Assuring that paperwork related to the suitability process is forwarded for inclusion in the appropriate system of records
Reviewing applicant's data ensuring that the submitted information matches the demographic data and that all required information has been provided.
Improved overall compliance rates by closely monitoring employee adherence to established personnel security protocols.
Conducted background investigations and security checks for employees and contractors.
Managed sensitive case files, maintaining confidentiality and strict adherence to privacy laws.
Wrote detailed reports of all security breaches and investigations.
Patient services representative
BON SECOURS MERCY HEALTH
09.2019 - 01.2022
Registration of patients to include insurance verification, adherence to HIPPA guidelines, POS collection, and cash reconciliation using EPIC EHR
Document scanning, processing ROI requests, MyChart registration
Working closely with providers and staff at Southside Medical Center and surrounding Ambulatory medical offices
Salary Administration: Managed salary administration processes, ensuring compliance with organizational policies and federal regulations
Reviewed and approved salary adjustments, promotions, and compensation packages
Market Analysis: Conducted thorough market research and analysis to determine competitive compensation structures
Provided recommendations based on data-driven insights to maintain equitable and competitive pay scales
Employee Benefits: Administered employee benefits programs, including health insurance, retirement plans, and other compensation-related benefits
Ensured accurate and timely communication of benefits information to employees
Regulatory Compliance: In-depth knowledge of federal and state compensation laws and regulations, including FLSA, EEO, and OFCCP
Ensured compliance with all relevant regulations in compensation practices
Data Management: Strong technical skills in managing large datasets, ensuring data accuracy, and maintaining confidentiality
Utilized database management systems to organize and retrieve compensation data efficiently
Process Improvement: Identified and implemented process improvements in compensation administration to enhance efficiency and accuracy
Developed and documented standard operating procedures for compensation-related tasks.
deputy sheriff -sergeant
RICHMOND CITY JUSTICE CENTER
03.1996 - 09.2019
Lead Security detail to include custody and control of inmate population
Served in a highly responsible and visible capacity in the protection of life and property, preserves the public peace, prevents crimes, arrests violators of the law, enforces all laws and ordinances and performs other related work as required or assigned
Departments worked included Oliver Hill Court building, Lock-Up, Culinary Services, Records and Jail Operations
Provided Spanish translation services for all divisions within departments worked
Received emergency and non-emergency calls, monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team members
Executed knowledge of security and law enforcement objectives and programs carrying out support tasks related to law enforcement and security administration
Worked dispatch monitoring and/or responding to physical alarm systems and security cameras; dispatching officers; monitoring computers for video surveillance; and maintaining reports and logs.
Education
Associates (Incomplete) -
John Jay College for Criminal Justice
01.1989
General Studies Diploma -
John Browne HS
Flushing, NY
06.1985
Skills
Superior Customer Service
Time Management
Detailed Oriented
Critical Thinking
Bi-Lingual
Emergency Preparedness
Security Screenings
Event security
CPR Certified
Security camera monitoring
Access Control Systems
Emergency Response Planning
Physical Security Measures
Policy Enforcement
References
Available Upon Request
Training
Virginia State Certified Deputy
Civil Processing
CPR and First Aid Certified
Timeline
Security Assistant
RICHMOND VETERAN AFFAIRS MEDICAL CENTER
09.2022 - Current
Patient services representative
BON SECOURS MERCY HEALTH
09.2019 - 01.2022
deputy sheriff -sergeant
RICHMOND CITY JUSTICE CENTER
03.1996 - 09.2019
Associates (Incomplete) -
John Jay College for Criminal Justice
General Studies Diploma -
John Browne HS
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