London Douglas
Renal Associates LLC
Little Rock,AR
3
years of professional experience
Dedicated front desk receptionist with expertise in patient care, attention to detail, and HIPAA compliance. Skilled in managing patient interactions to ensure smooth operations and enhance overall patient experience.
Work History
Front Desk Receptionist
11 Months- Managed patient check-in and check-out processes efficiently, ensuring smooth operations.
- Scheduled appointments using electronic health record system.
- Answered phone system, addressing inquiries and directing calls to appropriate departments.
- Maintained accurate patient records and documentation in compliance with HIPAA regulations.
Nursing Assistant
3 Months- Monitored vital signs and reported changes to nursing staff, ensuring prompt medical attention when needed.
- Monitored vital signs and reported changes to nursing staff.
- Maintained accurate documentation of patient information and activities, supporting compliance with healthcare standards.
Waitress
1 Year 10 Months- Managed order accuracy and timely delivery, contributing to repeat business.
- Collaborated with kitchen staff to ensure efficient food preparation and service flow.
- Assisted in training new team members on restaurant protocols and service standards.
Education
High School Diploma
Skills
Electronic charting
HIPAA
Patient relationship building
Customer service
Patient scheduling
Appointment scheduling
Patient support
Client communication
Time management
Office organization
Light housekeeping
Timeline
Front Desk Receptionist
Renal Associates LLC
11.2025 - CurrentRead More
Nursing Assistant
Crown Point Assisted Living
08.2025 - 11.2025Read More
Waitress
Larry's Pizza
09.2023 - 07.2025Read More
North Florida Christian Academy
High School Diploma
Read More