Summary
Overview
Work History
Education
Skills
Timeline
Generic

London Galaway

Summary

Highly passionate and proactive manager with 7 years of experience in team leadership in the food industry. Background includes team building, management, and customer service in various fast-paced settings.

Overview

13
13
years of professional experience

Work History

Gutter Guard Installer

Leaf Filter
08.2022 - Current
  • Engage with guests to ensure they know exactly what they paid for and that it was installed professionally.
  • Professionally clean, adjust, seal, and/or install existing or new gutters.
  • Install gutter filter system on multiple story homes with multiple different pitched roofs.
  • Adhere to any and all safety guidelines presented from Leaf Filter.

Food Stall Manager

Buffalo Rose
02.2023 - 12.2023
  • Managed and motivated team members to be productive and engaged in work.
  • Maintained a professional, organized, and safe environment for team members and guests.
  • Responsible for all aspects of staffing - hiring, onboarding, training, scheduling, and terminating if necessary.
  • Managed labor and food cost while still providing an excellent guest experience.


Restaurateur

Chipotle Mexican Grill
02.2015 - 08.2022
  • Build an effective team, both management and crew, with a positive and engaging culture to provide and excellent hospitality/working experience for both guests and team members.
  • Oversee all aspects of hiring, onboarding, training, scheduling, and/or terminating for entire team.
  • Manage strong PnL on a daily basis by identifying opportunities, setting goals, sharing results, holding team to a high standard, and celebrating the wins.
  • Meet/Exceed financial, operational, and cultural goals set by the company as well as self appointed goals.
  • Host honest and meaningful manager meetings to ensure a mutual understanding of business targets, achievements, and shortcomings as well as maintaining a positive culture amongst the team.
  • Lead honest one on one conversations with any and all team members on job performance, opinions on how to be better, and constructive criticism.
  • Lead successful new restaurant openings.

Department Manager

Walmart
01.2012 - 12.2014
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.

Crew Member

Papa Murphys
10.2010 - 02.2012
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

Associate of Arts - General Studies

Grayson College
Denison, TX
09.2015

Skills

  • Business Administration
  • Consistently Meet Goals
  • Customer Relationship Management
  • Operations Oversight
  • P&L Management
  • Quality Management
  • Schedule Management
  • Staff Supervision
  • Staff Training/Development
  • Team Leadership

Timeline

Food Stall Manager

Buffalo Rose
02.2023 - 12.2023

Gutter Guard Installer

Leaf Filter
08.2022 - Current

Restaurateur

Chipotle Mexican Grill
02.2015 - 08.2022

Department Manager

Walmart
01.2012 - 12.2014

Crew Member

Papa Murphys
10.2010 - 02.2012

Associate of Arts - General Studies

Grayson College

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London Galaway