London Knight
New York City,Ny
Summary
Dynamic professional with experience as a Discovery Guide at Central Park Zoo, excelling in customer service and public speaking. Proven ability to engage visitors and resolve issues swiftly, ensuring a safe and enjoyable environment. Strong rapport-building skills complemented by adaptability and effective problem-solving, enhancing guest experiences and fostering positive relationships.
Overview
2
2
years of professional experience
Work History
Discovery Guide
Central Park Zoo
New York City, USA
01.2025 - Current
- Provided tours of the zoo to visitors, answering questions, and providing additional information as needed.
- Greeted guests and provided information about the zoo's exhibits.
- Assisted in setting up displays and exhibits within the zoo.
- Maintained cleanliness of public areas in the zoo, including restrooms and exhibit spaces.
- Worked swiftly to handle and resolve emergency situations to create safe environment for guests and team members.
Childcare Provider
Private Home
New York City, USA
06.2024 - 06.2026
- Taught basic language and math concepts through play-based learning methods.
- Ensured that toys, furniture and equipment are clean and sanitized regularly.
- Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
- Managed multiple tasks simultaneously while remaining calm under pressure.
- Engaged in conversations with young children to help them develop verbal communication skills.
Education
High School -
Harlem Children's Zone-Promise Academy 1 HS
New York City, NY06-2026
Skills
- Adaptability
- Customer service
- Team-oriented
- Communication
- Public speaking and presenter
- Strong rapport-building
- Quick thinking, effective problem solving
Websites
Extracurricular Activities
Honors, Silver Honors, Most improved in Chemistry Music - Band, 09/01/22, present
Volunteer Experience
Central Park Zoo, Discovery Guide, 09/01/25, present, Spring volunteering and educating zoo visitors.
References
References available upon request.
Timeline
Discovery Guide
Central Park Zoo
01.2025 - Current
Childcare Provider
Private Home
06.2024 - 06.2026
High School -
Harlem Children's Zone-Promise Academy 1 HS
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