Summary
Overview
Work History
Education
Skills
Timeline
background-images
London Locke

London Locke

Sarasota,FL

Summary

A seasoned professional in hospitality with a focus on front desk operations, guest services, food and beverage, and safety-oriented settings. Recognized for providing warm and professional service, managing high-volume interactions with poise, and fostering positive guest experiences. An effective communicator with a composed demeanor, exceptional multitasking abilities, and a dedication to service excellence.

Overview

3
3
years of professional experience

Work History

Guest Safety Officer

Allied Universal Security Services
01.2024 - 12.2025
  • Provided a visible, reassuring presence while prioritizing guest safety and comfort
  • Greeted visitors professionally and answered questions regarding access and facility policies
  • Responded calmly and efficiently to incidents and emergencies; following established protocols
  • Monitored premises and controlled access while maintaining excellent customer service standards
  • Communicated clearly with team members and management to ensure smooth operations

Server

Olive Garden Restaurant
04.2023 - 04.2025
  • Delivered attentive, personalized service in a high-volume dining environment
  • Effectively multitasked while managing multiple tables, orders, and guest needs
  • Maintained composure and professionalism during busy shifts and peak service hours
  • Resolved guest concerns promptly to ensure positive dining experiences
  • Collaborated closely with team members to maintain smooth operations

Front Desk Receptionist

Massage Envy Spa
07.2022 - 03.2023
  • Served as the first point of contact for guests, creating a warm, professional, and welcoming atmosphere
  • Managed check-in and check-out processes, appointment scheduling, confirmations, and guest inquiries
  • Maintained a clean, organized front desk and lobby, ensuring a polished and professional atmosphere
  • Handled guest concerns with empathy and discretion to ensure satisfaction

Education

Aesthetician License - Aesthetics

Emily Griffith Technical College
Denver, CO
02.2022

Skills

  • Guest relations & customer service
  • Front desk & reception operations
  • Conflict resolution & de-escalation
  • Multitasking in fast-paced environments
  • Professional communication
  • Safety awareness & protocol compliance
  • Scheduling & appointment coordination
  • Team collaboration

Timeline

Guest Safety Officer

Allied Universal Security Services
01.2024 - 12.2025

Server

Olive Garden Restaurant
04.2023 - 04.2025

Front Desk Receptionist

Massage Envy Spa
07.2022 - 03.2023

Aesthetician License - Aesthetics

Emily Griffith Technical College

Similar Profiles

  • Majid YousafMajid Yousaf

    Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services

  • Jose Fernando DiazJose Fernando Diaz

    GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services

  • Tracy ApplewhiteTracy Applewhite

    Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security

  • Dewayne JackDewayne Jack

    Security Officer at Allied Universal Security ServicesSecurity Officer at Allied Universal Security Services

  • Cal MorlonCal Morlon

    Vehicle Acquisition Manager at National Powersport AuctionsVehicle Acquisition Manager at National Powersport Auctions

CREATE PROFILE