London Roberts
Wilsonville,OR
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonalds
04.2022 - 03.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Provided coaching and mentoring to employees.
- Trained and mentored 6-10 new personnel hired to fulfill various roles.
- Maintained current knowledge of all team position requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
No Degree -
Canby High School
Canby, ORSkills
- Time Management
- Complex Problem-Solving
- Food Preparation and Safety
- Willingness to Learn
- Team Contribution
- Valid Driver's License
- Dependable and Cooperative
- Teamwork and Collaboration
- Customer Satisfaction
- Customer Inquiries
- Crew Leadership
- Workplace Efficiency
Timeline
Crew Trainer
McDonalds
04.2022 - 03.2023
No Degree -
Canby High School
Similar Profiles
Alexis GarciaAlexis Garcia
Crew Member at McdonaldsCrew Member at Mcdonalds
Katherine McGarryKatherine McGarry
McDonalds Night Shift Manager IFA at McdonaldsMcDonalds Night Shift Manager IFA at Mcdonalds
Tanisha N. RobertsTanisha N. Roberts
General Manager at McdonaldsGeneral Manager at Mcdonalds
Chloe FosterChloe Foster
Crew Member Cook at McdonaldsCrew Member Cook at Mcdonalds
Claire HuynhClaire Huynh
Teacher's Assistant at Blanchet Catholic SchoolTeacher's Assistant at Blanchet Catholic School