London Ruben
Tampa,USA
Summary
Highly reliable and results-driven professional with expertise in high-volume hospitality operations. Proven success in multitasking, effectively managing customer inquiries, and fostering teamwork to ensure a consistently positive customer experience and operational organization
Overview
6
6
years of professional experience
Work History
Server/Host
Cameron Mitchell Premier Events
05.2021 - 08.2025
- Drove high-volume revenue, consistently generating between $1,000 and $1,500 in sales per night and exceeding $10,000 in total sales per week through expert menu knowledge and personalized service.
- Analyzed customer feedback and dining trends to recommend menu enhancements, resulting in a 95% increase in overall customer satisfaction.
- Developed and implemented a streamlined communication system between front-of-house and back-of-house teams, reducing errors by 95% and improving overall service efficiency.
Marketing/Promotions Intern
Prime Social Group
01.2024 - 05.2024
- Drove key digital marketing campaigns and on-site promotions for regional music festivals; reduced project delays and enhanced accountability by implementing structured communication (prepared agendas) and utilizing project management tools.
- Ensured 100% adherence to critical deadlines by demonstrating proactive problem-solving, proposing revised timelines to supervisors, and expertly managing all on-site festival operations, including box office and artist relations.
Real Estate Associate
Plaza Properties Inc
09.2019 - 03.2020
- Accelerated property market entry by creating and managing 50+ listings on MLS, Zillow, and social media, significantly boosting visibility by an estimated 35%.
- Drove client engagement by designing and distributing high-quality marketing materials (flyers, brochures, email campaigns) and coordinating an average of 4-6 open houses and networking events monthly.
- Streamlined real estate operations by providing comprehensive administrative and marketing support to a team of 5+ agents and brokers, improving overall workflow efficiency
Education
Bachelor of Science Degree - Business Marketing
The University of Tampa
Tampa, FL12.2024
Bachelor of Science - Marketing
University of Tampa
Tampa, FL12-2024
Skills
- Marketing Tools & Platforms: Email Marketing, Social Media Marketing (Instagram, LinkedIn), Open Table, MLS, Zillow
- Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Smartsheet
- Core Competencies: Commercial Real Estate, Sales, Communication, Multi-tasking, Task Delegation
Websites
Accomplishments
Highly motivated and results-driven Marketing graduate (3.9 GPA) accelerated time to degree by graduating a semester early while successfully maintaining a full-time employment commitment. Proven leader in social media marketing and strategy, having served as Assistant Director of Social Media for the University of Tampa's American Marketing Association (AMA) Chapter.
Affiliations
- American Marketing Association (AMA), University of Tampa Chapter | Tampa, FL
- Assistant Director of Social Media
- Managed the club's social media presence, overseeing content strategy, creation, and scheduling across key platforms (e.g., Instagram, LinkedIn).
- Supported the Director of Communications in aligning all digital messaging with the chapter's professional development goals.
Languages
English
Native or Bilingual
French
Elementary
Timeline
Marketing/Promotions Intern
Prime Social Group
01.2024 - 05.2024
Server/Host
Cameron Mitchell Premier Events
05.2021 - 08.2025
Real Estate Associate
Plaza Properties Inc
09.2019 - 03.2020
Bachelor of Science Degree - Business Marketing
The University of Tampa
Bachelor of Science - Marketing
University of Tampa
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