London Sheehan
Oak Harbor
Summary
Dynamic Administrative Assistant with proven expertise at the Alabama Sheriffs' Youth Ranches in checkbook balancing and event coordination. Recognized for exceptional organizational skills and leadership in managing diverse tasks, including data entry and general clerical-receptionist functions. Committed to fostering positive relationships and enhancing operational efficiency through effective communication and problem-solving abilities. Adept at enhancing customer relations and streamlining processes, consistently achieving operational excellence in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Alabama Sheriffs Youth Ranches
Summerdale
05.2024 - 03.2025
- General clerical and receptionist functions, including phone duties and any correspondence for the Director of Ranch Life, as well as support group emailings.
- Checkbook balancing.
- Keeping ledgers up to date.
- Pay bills out of the ranch checkbook.
- Record the minutes of staff and support group meetings, transcribe them, and distribute as directed.
- Ensure completion on new employee packages, and send paperwork to the administrative office.
- Submit termination forms to the administrative office when necessary.
- Collect the child nutrition forms from house parents, and forward them to the administrative office.
- Responsible for filling out reports, including ledgers, purchase orders, DRL expense reports, credit card reports, inventory addition/disposition forms, livestock reports, allowance reports, payroll timesheets, accounts receivable forms, and non-cash forms.
- Large scale event planning.
- Clean office.
- Comply with any other tasks required by DRL or the administrative office.
Shop Manager
Stemz Flower Shop
Foley
05.2022 - 04.2024
- Open and close the shop - key holder.
- Manage online and in-person orders.
- Answer telephone calls.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Oversaw the recruitment, training and development of new staff members.
- Billing and ensuring that monthly dues are satisfied.
- Display excellent organizational skills.
- Schedule event consultations.
- Construct floral arrangements.
- Floral deliveries.
- Maintained high standards of customer service throughout the store.
Diversity and Inclusion Peer Resident Assistant
University of West Florida
Pensacola
01.2022 - 12.2022
- Developed and distributed communication materials, such as flyers and email newsletters, to keep residents informed.
- Led campus tours, new resident orientation and ongoing educational sessions.
- Facilitated team building exercises among roommates or suitemates to foster a sense of community within the residence hall.
- Responded and assisted with diverse needs of residents on wing.
- Participated in regular staff meetings with Resident Director.
- Facilitated weekly floor meetings to foster community and communicate policy updates.
- Answered telephones and routed calls or delivered messages.
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Provided conflict resolution and mediation between residents to maintain a positive living environment.
Child Investigations Intern
Baldwin County Sheriff's Office
Robertsdale
01.2021 - 05.2021
- Analyzed jail phone calls.
- Logged interviews.
- Ride Along Programs - observing routine patrol operations with officers in order to gain experience and understanding of police procedures.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Engaged in peer mentorship programs, providing guidance and support to junior cadets.
- Assisted in the collection and analysis of evidence at crime scenes.
- Managed confidential case files according to departmental policies and procedures.
- Participated in leadership development programs to enhance decision-making and team management skills.
- Tracked status of cases and warrants to maintain files and records.
Education
Bachelor of Arts - Psychology
The University of West Florida
Pensacola, FL12-2023
Bachelor of Arts - Criminal Justice
Coastal Alabama Community College
Gulf Shores, AL05-2021
Skills
- Checkbook balancing
- Meeting minutes
- Data entry
- Payroll and budgeting
- Inventory management
- Customer relations and communications
- Leadership
- Problem Solving, Critical Thinking
- Organizational skills
- Event coordination
- Schedule maintenance
- Google applications and accessories
- Microsoft applications and accessories
- Planning Center, Slack, GroupMe, Zoom, and Skype
Accomplishments
- Summit Church - Worship Leader
- Naloxone Certified
- QPR Suicide Prevention Gatekeeper
- PsiChi - International Honor Society
- University of West Florida - Tutoring and Resources Volunteer
Timeline
Administrative Assistant
Alabama Sheriffs Youth Ranches
05.2024 - 03.2025
Shop Manager
Stemz Flower Shop
05.2022 - 04.2024
Diversity and Inclusion Peer Resident Assistant
University of West Florida
01.2022 - 12.2022
Child Investigations Intern
Baldwin County Sheriff's Office
01.2021 - 05.2021
Bachelor of Arts - Psychology
The University of West Florida
Bachelor of Arts - Criminal Justice
Coastal Alabama Community College
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