Summary
Overview
Work History
Education
Skills
Involvement
Timeline
Generic

London Stevenson

Huntsville,AL

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

3
3
years of professional experience

Work History

Shift Lead

Newk's Eatery
05.2023 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Front of House Team Member

Newk's Eatery
10.2021 - 05.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Leadership Development Intern

RippleMatch
07.2022 - 08.2022
  • Developed campaigns and specific marketing strategies for clients.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.

Human Resources Intern

Copperweld Bimetallics, LLC.
02.2020 - 02.2021
  • Worked with HR team to coordinate company events.
  • Developed strong written communication skills by completing company correspondence daily.
  • Created and updated tracking spreadsheets using MS Excel.
  • Responded to 75+ client and company emails and phone calls daily.
  • Processed paperwork on 150+ employees and clients.
  • Maintained organized files and archives on all company employees and clients.
  • Executed the onboarding process for company new hires.
  • Managed scheduling for the HR office in relation to company conferences and interview processes.
  • Completed individual projects on an as needed basis from HR managers and company executives.

Education

Bachelor of Arts - English

University of Alabama in Huntsville
Huntsville, AL
05.2024

Skills

Microsoft Office - Word, Powerpoint, Excel, & Outlook

Google Suite - Docs, Slides, Sheets, Forms, & Gmail

Social Media - Facebook, Instagram, & LinkedIn

Involvement

Kappa Delta Sorority - Vice President Recruitment & Marketing

08/2022 - Present

  • Previously held Membership Committee, Greek Relations Committee, Sisterhood Enrichment Leader, Historian, Assistant Vice President Membership Education, and Interim Vice President Membership Education as well as a handful of other committees and appointed officer positions
  • Creating and executing Spirit Week, Week of Welcome, Open House, and Fall Primary Recruitment Events
  • Managing class schedules and recruitments schedules of 50+ women
  • Supervising the Director of Marketing on the Kappa Delta social media accounts
  • Planning our organization’s involvement in the annual Homecoming activities
  • Continuously recruiting new members into the Epsilon Lambda chapter

Timeline

Shift Lead

Newk's Eatery
05.2023 - Current

Leadership Development Intern

RippleMatch
07.2022 - 08.2022

Front of House Team Member

Newk's Eatery
10.2021 - 05.2023

Human Resources Intern

Copperweld Bimetallics, LLC.
02.2020 - 02.2021

Bachelor of Arts - English

University of Alabama in Huntsville

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London Stevenson