Londyn Beck
Philadelphia ,PA
Summary
Named one of the best “relationship managers” in the industry, I have over 10 years' experience in the Life Sciences and Healthcare industry both as recruiter, sales professional and project liaison and patient advocate. My focus is on a positive client experience, I manage both consultants and industry professionals. Experience in the FDA regulated industry has spanned full life cycle from R&D through to Production, always with an emphasis on Quality. Areas of expertise include: Contract negotiation, project management/project liaison, project costs and deliverables, consultant recruitment and vetting, inside and outside sales, logistics and training. Experienced Patient Advocate adept at health insurance prior authorization, appeals management & reimbursement, state and county approval process, and patient relationships.
Overview
25
25
years of professional experience
Work History
Director of Patient Advocacy
Aide Well Home Care, Einstein Medical Center
01.2023 - Current
- Work with State, County assistance offices and Insurance providers for approvals to waiver program services.
- Patient enrollment liason between consumers and services offered.
- Oversee all aspects of Waiver Applicant activity.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Researched best practices and developed strategies to improve program outcomes.
- Implemented strategies to increase public awareness of social and community service programs.
- Advocated for social and community service programs to increase awareness and funding.
Consultant. Director of Sales and Recruiting
Dolphin Pharma Solutions, Qualeration LLC
07.2019 - 01.2023
- Hired by startup businesses to accelerate growth and best practices.
- Implemented policies and procedures.
- Fostered collaborative partnerships with a focus on quality of talent and cost transparency
- Project proposal, deliverables, budgets
- Contract negotiation
- Inside sales and recruiting
- Project liaison, project kickoff and management
- Formulated and presented innovative strategies to team members, executives and clients to build foundation for successful sales plans.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Recruited and trained top talent to maximize profitability.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Recruited, interviewed and hired employees.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Business Development Manager
The FDA Group
10.2018 - 06.2019
- Developed companies core competency from audit services to full time quality, regulatory, engineering and manufacturing services
- Trained team on product lifecycle and project-based work
- Traveled to client sites as a liaison between clients and consultants for potential and ongoing projects
- Worked in partnership with The FDA Group’s full time SME to maintain project proposal, deliverables and follow up.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Negotiated, prepared and signed contracts with clients.
- Applied consultative selling techniques to prospect senior management to close business.
Client Services Manager
Carlton National Resources
09.2017 - 10.2018
- Initiate and develop partnership with key decision makers within the pharmaceutical product lifecycle management and commercial operations arena
- Cold call and develop relationships as the foundation of procuring business
- Worked independently from home-based office, with monthly travel to client meetings
- Procured two new clients within the first 30 days of hire.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Wrote and posted technical job descriptions
- Operated as trusted advisor and subject matter expert to build strong and credible relationships with senior leaders, hiring managers and critical stakeholders.
- Interviewed candidates using different interview methods and approaches.
- Cultivated in-depth understanding of Life Sciences and FDA regulated industry trends and hiring desires.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Business Development Manager
EG Life Sciences
07.2016 - 09.2017
- Manage and expand client base for life sciences staffing company
- Procure new contracts/clients in competitive market
- Train interns on best practices
- Work as client liaison to existing consultants
- Diversify company client portfolio
- Performed research to uncover potential target areas, markets and industries.
- Negotiated, prepared and signed contracts with clients.
Sr. Inside Regulatory and Compliance Sales Executive
Oxford Global Resources, Life Sciences
05.2012 - 07.2016
- Initiate and close sales for a leading supplier of contract engineers for the medical device, pharmaceutical and biotech industry
- Develop strong relationships with key hiring managers and match their needs with candidates in Oxford’s recruiter’s database
- Global Presidents Club Top Performer Award, 2014, 2015, 2016
- Rookie of the Year Award 2014
- Negotiated two client contracts resulting in Oxfords highest billing client of record.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Developed recruiting strategies to identify qualified candidates and build network.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Verified applicant references and employment details.
Lead Sales Associate
Lornells Industrial Forklift Sales LLC
07.2008 - 01.2012
- Respond to warm leads and client inquiry to close sales for industrial equipment
- Leveraged strong client relationships as the basis to close sales while competing against larger, faster companies
- Commended for highest forklift sales in company history
- Liaison between owner and clients, managing sales process from start to finish
- Organized shipping of forklifts within the USA and overseas
- Responsible for invoices, ordering parts and scheduling maintenance on forklifts sold
- Maintained follow up with previous clients in order to build excellent recommendations for future sales.
Allied Health Program Manager/Lead Instructor
Lincoln Technical Institute
01.2003 - 07.2008
- Participated in Advisory Board meetings for curriculum revision and development
- Trained and certified students and instructors in BLS CPR Proficient in teaching all courses in Allied Health Program, including Anatomy and Physiology, Medical Terminology, Kinesiology, and Psychology of the Body
- Responsible for ordering all course related materials and supplies
- Trained instructors, scheduled classes and evaluated instructor lesson plans
- Negotiated vendor contract that was adapted by all Lincoln Technical schools nationwide.
Allied Health Instructor
The DPT School
02.2000 - 02.2003
- Provided instruction in 12 Allied Health courses
- Curriculum development and revision.
Education
Bachelor’s degree earned -
Temple University
Philadelphia, PATeachers Certification earned. Excellent public speaking skills. -
Temple University
Philadelphia, PACertification in Hypnotherapy -
American Pacific University
Skills
- Sales Training
- Business Development
- Account Management
- Request for Proposals (RFP)
- Global Recruitment
- Candidate vetting
- Candidate and client relations
- Business development and planning
- Lead Generation
- Strategic Account Development
- Sales Closing
- Solutions-based sales
- CRM and Salesforce proficiency
- Expertise in cold calling
- Expansive personal network
- Public Policies
Timeline
Director of Patient Advocacy
Aide Well Home Care, Einstein Medical Center
01.2023 - Current
Consultant. Director of Sales and Recruiting
Dolphin Pharma Solutions, Qualeration LLC
07.2019 - 01.2023
Business Development Manager
The FDA Group
10.2018 - 06.2019
Client Services Manager
Carlton National Resources
09.2017 - 10.2018
Business Development Manager
EG Life Sciences
07.2016 - 09.2017
Sr. Inside Regulatory and Compliance Sales Executive
Oxford Global Resources, Life Sciences
05.2012 - 07.2016
Lead Sales Associate
Lornells Industrial Forklift Sales LLC
07.2008 - 01.2012
Allied Health Program Manager/Lead Instructor
Lincoln Technical Institute
01.2003 - 07.2008
Allied Health Instructor
The DPT School
02.2000 - 02.2003
Bachelor’s degree earned -
Temple University
Teachers Certification earned. Excellent public speaking skills. -
Temple University
Certification in Hypnotherapy -
American Pacific University
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