Lonel Collins
Summary
Reliable Bus Operator recognized for high productivity and efficiency in task completion. Possess specialized skills in route navigation, passenger safety, and vehicle maintenance management. Excel using communication, problem-solving, and time management to enhance passenger experience and operational effectiveness. As an experienced Bus Operator, possess deep knowledge in driving public transportation vehicles, adhering to set routes, and maintaining regular schedules. Strong safety record complements skill in handling difficult passengers or resolving conflicts. Customer service oriented with ability to communicate effectively and help passengers with various needs. Previous roles have positively impacted passenger satisfaction levels through punctuality and courteous interactions.
Overview
5
5
years of professional experience
Work History
Bus Operator
Transdev/Metro
05.2023 - Current
- Driving a bus on predetermined routes to transport passengers safely and efficiently
- Performing pre/post trip inspections of bus and other equipment
- Keeping the bus clean and reporting any maintenance issues
- Attending safety, in-service, and other meetings scheduled by supervisor
- Providing excellent customer service to passengers and answering their questions.
Security Guard
Allied Universal
05.2020 - 10.2021
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Circulate among visitors, patrons, and employees to preserve order and protect property.
Cashier
HomeDepot
01.2020 - 04.2020
- Greeting customers as they enter the building and thanking them as they leave
- Helping customers locate merchandise and look up information for online orders
- Processing returns in accordance with company policy
- Informing customers of upcoming sales events and other promotions.
Education
High School Diploma -
Willow Ridge High School
01.2019
Skills
- Excellent Verbal communication skills
- Time management
- Organizational skills
- Ability to read, analyze, and interpret general business periodicals
- Ability to write reports, business correspondence and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Safe driving skills
- Bus inspections
- Customer relations skills
- Area knowledge
- Defensive Driving
- Traffic regulation observance
- Clean Driving Record
- Mapping skills
Additional Information
P/C Adjuster Trainee for 2 Years of experience conducting claim investigation to determine the value and appropriate action. Focus on customer service and providing prompt and accurate claim response. Enthusiastic ALL line adjuster motivated to resolve claims quickly to reduce loss ratios. The skilled researcher is proficient in total claim investigation and processing.
Languages
English
Professional
Timeline
Bus Operator
Transdev/Metro
05.2023 - Current
Security Guard
Allied Universal
05.2020 - 10.2021
Cashier
HomeDepot
01.2020 - 04.2020
High School Diploma -
Willow Ridge High School