Lonesha King

• Operated with safety and skill to avoid accidents and delays.
• Transported customers to and from Location.
• Maintained clean and neat shuttle for passenger comfort.
• Collaborated with dispatchers to optimize route planning and scheduling for maximum efficiency.
• Promoted a positive image of the company by maintaining a professional appearance and attitude at all times while on duty.
• Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
• Ensured passenger safety by adhering to company protocols and traffic regulations during transit.
• Provided exceptional customer service by addressing passenger inquiries professionally and courteously.

• Maintained full understanding of local roads and traffic patterns.
• Transported customers to and from Location.
• Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
• Received commendations for exceptional customer service and professionalism during interactions with passengers.
• Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
• Performed regular bus inspections and checked brakes, steering and windshield wipers.
• Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
• Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
• Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
• Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
• Enhanced passenger satisfaction by providing timely and efficient transportation services.
• Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
• Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
• Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
• Maintained a clean and safe bus environment for the comfort of all passengers.

Mail handling from Mail trucks Sorting bulk mail for mail carriers