Lonetta Hampton
Silver Spring,MD
Summary
Proven Program Manager at Howard University, adept in operations management and stakeholder communications, enhanced division productivity by 30%. Expert in critical thinking and collaboration, successfully spearheaded strategic financial plans and streamlined procurement processes, achieving significant operational improvements.
Overview
15
15
years of professional experience
Work History
Program Manager
Howard University
04.2022 - Current
- Coordinate with data analysts, consultants, IT, and Workday experts to develop and integrate new features and prioritize product roadmap for the internal tooling team.
Process invoices for payment using an accounting database.
Support month-end and year-end closing by reconciling, investigating, and closing accounts comprising a range of transactions.
Create and maintain accurate and timely financial reporting in the database.
Establish and renew contracts for each vendor; create new requisition(s) and purchase order numbers for SOW.
Collect and evaluate division purchasing cards and other financial transactions, and upload and validate transactions into thefinancial system.
Review and validate transactions made with the university bank account.
Reconcile statements with general ledger transactions and investigate any discrepancies.
Analyze spending trends to identify potential business agreements and advocate process adjustments if necessary.
Create new purchase orders, change orders, and approve supplier invoices and travel authorizations.
Develop, plan, schedule, and prepare data for project/planning in progress review.
Assist with onboarding and training for new employees and independent contractors.
Oversee various project operations to achieve strategic goals.
Analyze and review financial data, accounts, process flows, and reports to identify and resolve anomalous transactions, errors, and discrepancies in accounting operations.
Submit suggestions and information for strategic plans and evaluations, create and implement action plans, achieve operational objectives, and implement SOPs.
Establish standards for production, productivity, quality, and customer service by resolving issues, concluding audits, observing patterns, deciding on system upgrades, and implementing change.
Assist with creating/adhering to the annual budget, planning expenses, examining discrepancies, and managing procurement processes to achieve the division's financial goals.
Accurately evaluate and enter a wide range of data, including accounting information, into the university's financial systems/databases. - Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic financial plans, setting clear objectives and achievable milestones for the team.
- Assists in comprehensive evaluations, identifying areas for improvement and recommending actionable solutions division-wide.
Executive Assistant
Howard University
05.2018 - 04.2022
- Served as initial point of contact for projects, internal division and university issues, and/or information needs for the division
- Scheduled/coordinated for VP of division (meetings, conferences, special events, professional developments, appointments, as well as program/project-related logistics
- Attended meetings while taking notes on discussions; delivered initial revisions of minutes and summaries
- Oversaw the design, development, delivery, and assessment of training programs on customer service, content knowledge, professional development, and workplace effectiveness skills
- Evaluated the current programs, policies, procedures, and practices in the company and made recommendations based on findings
- These recommendations helped to improve human resource engagement and utilization strategies, process changes, and operational improvements.
- Reviewed and processed all monthly vendor invoices, purchase cards, and reconciliations for the division
- Handled all division requests/orders (supplies, mailings, and correspondence)
- Coordinated/processed travel and reimbursement expenses
- Facilitated follow-up calls and meetings in accordance with division needs
- Received telephone calls, visitors, and guests to the office; and responds to and assists in resolving a variety of inquiries for the division
- Created and abetted relationships and liaises with various internal departments to obtain information and collaborate on projects
- Handled division-related inquiries and correspondence regarding outstanding invoices, transactions, and payments
- Maintained current knowledge of various university procedural requirements, modifications, and adjustments and adapted operations accordingly.
Director's Assistant
High Road School
10.2015 - 08.2016
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Created and managed office systems to deal with documentation efficiently.
- Managed mail and both incoming and outgoing correspondence, mail, email, and faxes.
- Developed and maintained automated alert systems for important deadlines.
- Filed paperwork and organized computer-based information.
- Used advanced software to prepare documents, reports, and presentations.
- Prepared and edited correspondence, presentations, reports, and memos to foster outstanding communication and responsiveness.
- Managed calendar and travel logistics, prioritized inquiries and requests, and made recommendations to support smooth day-to-day director engagements.
- Conducted research and analysis on issues of interest to the director and supported and managed high-volume requests and projects to meet objectives.
Assistant Coordinator/Instructional Assistant, Special Education Dept.
DC Public School System
04.2009 - 11.2014
- Provided support to Educational Coordinator in maintaining compliance meetings and deadlines, calendars, and team correspondence
- Facilitated and confirmed transportation services for students
- Administered IEP caseloads and maintained subject matter files as team lead
- Facilitated and conducted Training for colleagues on working effectively with special needs students
- Coordination of Individual Educational Plan (IEP) meetings as it relates to the student(s) academically and with social emotional needs
- Liaison for school location with headquarters, nonprofit advocates, lawyers, and mental health specialist
- Performed administrative task when needed handed down by Administrator Leads
- Created and assembled changes involving students learning capabilities in the (IEP)Individual Educational Plan in school database system SEDS
- Supported students with providing a learning environment that will promote learning in creating instructional environment which includes working in groups and individualized activities: single, small, and large group activities
- Assisted teachers in developing the lesson plans, design/layout daily schedules based upon the monthly program focus designated by the Educational Coordinator.
Education
High School Diploma -
Calvin Coolidge Senior High School
Washington, DC06.2000
Skills
- Collaboration
- Detail Oriented
- Problem-Solving
- Decision-Making
- Critical Thinking
- Interpersonal Skills
- Work Planning and Prioritization
- Attention to Detail
Timeline
Program Manager
Howard University
04.2022 - Current
Executive Assistant
Howard University
05.2018 - 04.2022
Director's Assistant
High Road School
10.2015 - 08.2016
Assistant Coordinator/Instructional Assistant, Special Education Dept.
DC Public School System
04.2009 - 11.2014
High School Diploma -
Calvin Coolidge Senior High School
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