LONG FAN
Federal Way,WA
Summary
Have a cheerful personality, a kind attitude, good at communication, work seriously, reliable, good communication and organizational skills, focus on teamwork, understand product features and customer needs, have patience, persuasiveness, and good service, to achieve customer satisfaction, for better career development, working hard to learn English by myself now...
Overview
10
10
years of professional experience
Work History
Fair Vendor Site Director
RTI INC
04.2017 - 10.2024
- Met sales goals by offering excellent customer service.
- Set up displays and signage to attract customers and boost sales.
- Improved client satisfaction by quickly addressing and resolving service issues.
- Trained new employees on customer service, money handling and organizing strategies.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Assumed responsibility for personnel deployed to work site.
- Improved client satisfaction with timely project completion through effective communication and coordination among team members.
- Managed site logistics to minimize disruptions and maintain clean and safe work environment.
Uber Driver Part Time
Uber
08.2018 - 04.2023
Restaurant Manager
Dough Zone Dumpling House
10.2021 - 01.2023
own massage store
Owners
04.2015 - 06.2020
Education
China School
Skills
- Issue Resolution
- Customer Needs Assessment
- Payment Processing
- Teamwork and Collaboration
- Opening and closing procedures
- Point of sale operation
- Organizational Skills
- Reliability
- Excellent Communication
- Team Leadership
Languages
English
Limited Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant Manager
Dough Zone Dumpling House
10.2021 - 01.2023
Uber Driver Part Time
Uber
08.2018 - 04.2023
Fair Vendor Site Director
RTI INC
04.2017 - 10.2024
own massage store
Owners
04.2015 - 06.2020
China School
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