Long Huynh
Woodland,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Lead Technician
AAA Auto Repairs
01.2020 - Current
- Mentored junior technicians in maintenance, repair and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
Journeyman Automotive Service Technician
Kniesels Auto Repairs
01.2017 - 01.2020
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Assistant Store Manager
Oriellys Auto Parts
01.2015 - 01.2017
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
Automotive - Automotive Technology
Universal Technical Institute/Northern California
Sacramento, CA06.2020
Skills
- Retail Sales
- Store Opening and Closing
- Safety and Cleanliness Standards
- Leadership
- Exceeding Customer Expectations
- Cash Handling
- Mechanical Troubleshooting
Languages
Vietnamese
Native or Bilingual
Timeline
Lead Technician
AAA Auto Repairs
01.2020 - Current
Journeyman Automotive Service Technician
Kniesels Auto Repairs
01.2017 - 01.2020
Assistant Store Manager
Oriellys Auto Parts
01.2015 - 01.2017
Automotive - Automotive Technology
Universal Technical Institute/Northern California