Long Le

• Spearheaded product introductions and ensured seamless processing of customer orders
• Expertly handled customer inquiries and met their demands with exceptional service
• Cultivated an impressive skillset in problem-solving, collaboration, and communication, contributing to overall team success.

• Effectively orchestrates meetings and coordinates essential resources to promote and advertise programs
• Created and distributed monthly, quarterly and annual reports to management regarding performance.
• Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.

• Provided comprehensive guidance to students, facilitating their acquisition of books and other class essentials
• Assumed responsibility for ensuring timely return of materials and alerting students to late fees and due dates
• Leveraged school resources to support students in achieving their academic aspirations.

Class of 2023