Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

LONG YANG

Murfreesboro,Tennessee

Summary

Accomplished Delivery Specialist with a proven track record at Action Nissan, enhancing customer satisfaction and streamlining vehicle delivery processes. Skilled in HTML, CSS, JavaScript, and adept at leading teams with strong organizational skills. Demonstrated adaptability and commitment, significantly improving operational efficiency and client relations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Freelance Software Engineer

Freelance
Murfreesboro, Tennessee
01.2024 - Current
  • Implemented new features into existing software systems using HTML, CSS, and JavaScript.

Delivery Specialist

Action Nissan
Nashville, TN
09.2021 - 11.2023
  • Assisted salespeople with the 'delivery' of brand-new Nissan vehicles.
  • Explained significance of surveys and highlighted features of new Nissan vehicles.
  • Conducted follow-up calls to confirm customers had a positive buying experience with their new vehicle.

Freight Handler

FedEx Freight
Antioch, TN
07.2018 - 04.2021
  • Obtained certification in operating sit-down forklifts.
  • Managed unloading and loading of freight from tractor trailers.
  • Recovered and repaired damaged shipments.
  • Identify and manage dangerous freight safely.
  • Handle freight at a very high-traffic dock warehouse.

Driver/Salesman

MotorCars of Nashville
Mt. Juliet, TN
02.2013 - 08.2016
  • I became a salesman to provide the dealership with the utmost professional quality service to customers.
  • Transported cars from one location to another at car auctions in Mt. Juliet.
  • Assisted in completing errands related to title and car information.
  • Handled errands involving picking up and delivering automotive components.

Assembler & Distribution (Driving)

Nissan
Smyrna, TN
06.2012 - 12.2012
  • Ensured efficient vehicle assembly and client satisfaction at Nissan.
  • Coordinated the assembly of an automotive vehicle.
  • Analyzed resource management documents to maintain balanced and sustainable product availability.
  • Guided implementation of company procedures and compliance with safe work practices.
  • Led and supported new team members to enhance training efficiency.

Package Handler/Delivery Driver

Amazon
Nashville, TN
10.2016 - 06.2018
  • Organized and selected packages based on delivery routes.
  • Delivered packages securely to designated locations.

Education

Coding Bootcamp - Software Engineering

Vanderbilt University
Nashville, TN
11-2023

High School Diploma -

Blackman High School
Murfreesboro, TN
01.2012

Skills

  • Advanced Microsoft Office Skills
  • Web Browser Proficiency
  • Creative Problem Solving
  • Team Leadership
  • Strong Commitment
  • Dependable Team Member
  • Accuracy Focused
  • Effective Communicator
  • Effective Communication
  • Confidential Information Handling
  • Adaptability to Change
  • Strong Organizational Skills

References

  • Victoria Yang, (615)809-4197, 551 Faxon Court, Murfreesboro, Tennessee, 37128
  • Joseph Mulea, (954)298-7515, 214 Stockton Dr, Murfreesboro, Tennessee, 37128

Languages

Hmong
Native/ Bilingual

Certification

  • Coding Certification from Vanderbilt University

Timeline

Freelance Software Engineer

Freelance
01.2024 - Current

Delivery Specialist

Action Nissan
09.2021 - 11.2023

Freight Handler

FedEx Freight
07.2018 - 04.2021

Package Handler/Delivery Driver

Amazon
10.2016 - 06.2018

Driver/Salesman

MotorCars of Nashville
02.2013 - 08.2016

Assembler & Distribution (Driving)

Nissan
06.2012 - 12.2012

Coding Bootcamp - Software Engineering

Vanderbilt University

High School Diploma -

Blackman High School

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LONG YANG