Loni Kempke
Smiths Station,AL
Summary
Dynamic leader with a proven track record at Griggs Enterprises (Culver’s), excelling in customer service and complex problem-solving. Elevated team performance through effective coaching and team development strategies, significantly enhancing team skills and morale. Expert in building high-performing teams and optimizing operations, demonstrating exceptional time management and relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Crew Member
Griggs Enterprises (Culver’s)
07.2020 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Team Leader
Griggs Enterprises (Culver’s)
09.2021 - 09.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Developed and executed training programs that significantly improved team skills and morale.
Manager
Griggs Enterprises (Culver’s)
10.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Smiths Station High School
Smiths Station, AL05-2020
Associate of Applied Science - General Studies
Chattahoochee Valley Community College
Phenix City, AL05-2023
Bachelor of Science - Social Work
Troy University
Troy, AL12-2026
Skills
- Customer service
- Time management
- Verbal and written communication
- Complex problem-solving
- Business development
- Relationship building
Timeline
Manager
Griggs Enterprises (Culver’s)
10.2022 - Current
Team Leader
Griggs Enterprises (Culver’s)
09.2021 - 09.2022
Crew Member
Griggs Enterprises (Culver’s)
07.2020 - 08.2021
High School Diploma -
Smiths Station High School
Associate of Applied Science - General Studies
Chattahoochee Valley Community College
Bachelor of Science - Social Work
Troy University
Similar Profiles
Maddie JohnsonMaddie Johnson
Crew Trainer at Culver’sCrew Trainer at Culver’s
Jasmine McDonaldJasmine McDonald
Front Crew Member at Culver’sFront Crew Member at Culver’s
Madelyn YehleMadelyn Yehle
Crew Member at Culver’sCrew Member at Culver’s