Loni Singleton
Woodbridge,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Registered Behavioral Therapist
Essential Speech and ABA Therapy
05.2023 - 11.2024
- Implementing behavior intervention plans, working under the supervision of a Board Certified Behavior Analyst (BCBA)
- Collaborating with other members of the treatment team
- Maintaining client confidentiality
- Communicating the progress a client is making
- Observe client and collect data electronically of the client's behavior
- Document each response to different stimuli
- Conduct assessments to gather information on a client's behavior and skills
Customer Rep
Diet Office
10.2014 - 02.2020
- Took and received patients daily meal orders via phone, provided outstanding customer service to patients guest and family members
- Ran daily census reports, followed dietary guidelines
- Sanitized trays for delivery
- Maintained floor stock and inventory
Customer Service Rep
Travelers Insurance
08.2005 - 07.2014
- Handled multiple lines of business for insurance based call center
- Took inbound calls for personal and commercial lines of business, provided updated claim status
- Transferred calls to the appropriate claims handler
- Assisted with claims examination
Education
OSHA 30 -
01.2025
Medical Business Studies - processing claims, medisoft billing program, medical billing and coding, ICD9 and CPT, medical terminology, insurance verification, reception duties, patient admissions and filing
Texas School of Business
Houston, TX01.2002
High School Diploma -
Evan E. Worthing Senior High
Houston, TX06.2000
Skills
- Autism spectrum disorder
- Behavioral assessment
- Confidentiality practices
- Reinforcement systems
- Self-management strategies
- Feeding interventions
- Transition planning
Timeline
Registered Behavioral Therapist
Essential Speech and ABA Therapy
05.2023 - 11.2024
Customer Rep
Diet Office
10.2014 - 02.2020
Customer Service Rep
Travelers Insurance
08.2005 - 07.2014
OSHA 30 -
Medical Business Studies - processing claims, medisoft billing program, medical billing and coding, ICD9 and CPT, medical terminology, insurance verification, reception duties, patient admissions and filing
Texas School of Business
High School Diploma -
Evan E. Worthing Senior High