Loni Jean Harding
Pensacola,FL
Summary
Knowledgeable Litigation Assistant skilled in trial preparation and civil litigation support for cases. Organizes and coordinates materials, maintains communication, negotiates medical bills, liens and prepares files. Experienced in gathering litigation files, writing motions and overseeing schedules. Strong communicator with dedication to the job and top-notch multitasking, problem-solving and conflict management skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Litigation Assistant
Morgan & Morgan Law Firm
Pensacola, FL
08.2024 - Current
- Responded promptly to emails from clients regarding their cases.
- Managed invoices related to litigation matters ensuring timely payment of fees.
- Drafted pleadings, demand packages, motions, briefs and other legal documents under the supervision of attorneys.
- Provided support during mediation sessions by taking notes and assisting with research needs.
- Collaborated with paralegals on complex projects requiring additional research or analysis.
- Collaborated with external agencies to facilitate the lien process, drafted collateral source letters, and successfully negotiated clients' liens reductions.
- Effectively tracked and updated the medical history of all clients, ensuring comprehensive documentation.
Legal Assistant
Beroset & Keene
1622 N. 9th Avenue, FL
04.2023 - Current
- Handled telephone calls, meeting plans and conference organization requirements.
- Filed clients' legal documents in relevant courts for processing.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
- Corresponded daily with clients and attorneys.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Drafted legal complaints, summonses and interrogatories.
Referral Coordinator
Ascension Sacred Heart
Pensacola, FL
04.2021 - 04.2023
- Managed up to 35 patient referrals daily through multi-line telephone and fax system.
- Verified documents and associated records to catch and resolve discrepancies.
- Assisted referred patients in filling out applications and insurance forms.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
- Answered questions and resolved concerns raised by both patients and specialists.
- Communicated with patients with compassion while keeping medical information private.
Referral Coordinator
Pulmonary Critical Care & Sleep Associates
Pensacola, FL
04.2020 - 04.2021
- Managed up to 15 patient referrals daily through multi-line telephone system.
- Selected by supervisor to train new hires on departmental processes and software.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Commended for timeliness and accuracy in all documentation, from initial contact to account closeout.
- Verified documents and associated records to catch and resolve discrepancies.
Medical Receptionist
The Dermatology & Aesthetic Institute
Baton Rouge, LA
10.2017 - 04.2020
- Organized paperwork such as charts and reports for office and patient needs
- Completed and filed financial documentation for accounting purposes
- Completed skilled administrative work to support all office staff and operational requirements
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Updated group medical records and technical library to support smooth office operations
- Took messages from patients and promptly relayed to appropriate staff
Administrative Assistant
Wesley Medical Center
Hattiesburg, MS
07.2013 - 10.2017
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Coached new employees on administrative procedures, company policies and performance standards
- Offered departmental administrative support
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
- Maintained attendance records, taking note of staff vacation time, sick days and personal days
Education
Bachelor of Science - Legal Studies
Keiser University
Fort Lauderdale, FL12.2023
Associate of Science - Cognitive Psychology
Jones County Junior College
Ellisville, MSSkills
- Basic life support understanding
- Information intake
- Detail-oriented
- Cash handling and management
- Employee relations
- Medical terminology knowledge
- People-oriented
- Quick learner
- Multi-line phone talent
- HIPAA guidelines
- Referral verification
- Front desk operations
- Oral and written communication
- Multi-line phone proficiency
- Insurance precertification processes
- Team collaborating
- Gathering referrals
- Anatomy and Physiology Terms
- Critical Thinking
- MS Office Proficient
- Daily Docket Reports
- Order and Request Filing
- Westlaw and LexisNexis
- Family & Criminal Law Familiarity
- Microsoft Office
- Legal Terminology
- Correspondence and Legal Forms Drafting
- Filing System Organization
- Legal Correspondence
- Deposition Briefings
- Case Summaries
- Legal Research
- Calendar Management
- Document Management
- Document organization
- Legal writing
- Litigation Support
- Proofreading
- Legal Documentation
- Client Communication
- Disposition records management
- Document Preparation
- Motions drafting
- Correspondence and Legal Forms
- Legal research skills
- Time Management
- Legal documentation and reporting
- Problem-solving aptitude
Timeline
Litigation Assistant
Morgan & Morgan Law Firm
08.2024 - Current
Legal Assistant
Beroset & Keene
04.2023 - Current
Referral Coordinator
Ascension Sacred Heart
04.2021 - 04.2023
Referral Coordinator
Pulmonary Critical Care & Sleep Associates
04.2020 - 04.2021
Medical Receptionist
The Dermatology & Aesthetic Institute
10.2017 - 04.2020
Administrative Assistant
Wesley Medical Center
07.2013 - 10.2017
Bachelor of Science - Legal Studies
Keiser University
Associate of Science - Cognitive Psychology
Jones County Junior College
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