Lonna Quinn
La Marque,TX
Summary
Expert retail sales professional offering [Number] years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Determined [Job Title] with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Co Owner
C And L Transportation
La Marque, TX
01.2020 - Current
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove implementation of new market expansion to propel business forward and adapt to market changes.
- Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
College Student
Colleg Of The Mainland
Texas City, TX
01.2013 - Current
- Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
- Met academic standards and expectations to maintain school enrollment.
- Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
- Participated in class discussions, contributing research and learned elements to demonstrate personal enrichment.
- Kept detailed records regarding returned assignments, papers, quizzes and tests in event of discrepancy.
- Maintained organized demeanor to thoroughly complete in-classroom and homework-based exercises.
- Stored and frequently referenced course syllabi, also noting instructor contact information.
PCA
Lahnorah Personal Care
Houston, TX
03.2021 - 07.2022
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Ran errands for patients, did shopping, and picked up other necessities.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Shopped for groceries regularly in order to keep house stocked with necessities.
Cashier Team Lead
Kelly Country Cooking
La Marque, TX
12.2008 - 02.2011
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
- Monitored areas for security issues and safety hazards.
Tool Crib Manager
Doskocil Manufacturing Company
Arlington , Texas
02.2007 - 12.2008
- Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
- Received incoming shipments of tools and equipment from trucks.
- Verified computer inventory against physical inventory and resolved discrepancies.
- Unpacked, inspected and stored new tools according to crib plans.
- Monitored incoming and outgoing tools to track locations.
- Tracked excess materials and coordinated returns of damaged or unused items to vendors.
Cashier Manager
Barrand Restraunt
Lancaster, TX
04.2006 - 12.2007
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Education
High School Diploma -
Pacific High School
San Bernardino, CA02.2015
Associate of Applied Science - MBC
College of The Mainland
Texas City, TX08.2013
Skills
- Retail Operations
- Coaching and Mentoring
- Positive Reinforcement
- Till Counting
- Staff Training
- Safety Issues Monitoring
- POS System Troubleshooting
- Analyzing Profitability
- Records Organization and Management
- Originality and Creativity
- Administrative Management
- Department Oversight
Certification
- CPR Training - [Timeframe]
- Certified [Job Title], CPR -
Timeline
PCA
Lahnorah Personal Care
03.2021 - 07.2022
Co Owner
C And L Transportation
01.2020 - Current
College Student
Colleg Of The Mainland
01.2013 - Current
Cashier Team Lead
Kelly Country Cooking
12.2008 - 02.2011
Tool Crib Manager
Doskocil Manufacturing Company
02.2007 - 12.2008
Cashier Manager
Barrand Restraunt
04.2006 - 12.2007
High School Diploma -
Pacific High School
Associate of Applied Science - MBC
College of The Mainland
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