Lonna Ward
Coquille,OR
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
24
24
years of professional experience
Work History
Caregiver
Select Home Care Services
11.2018 - 06.2022
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Cashier Team Lead
McDonald's
11.2015 - 03.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Acore Concret Cutter
ACore
02.1998 - 04.2016
- Increased production efficiency by streamlining cutting processes and implementing new techniques.
- Reduced material waste through accurate measurements and precise cutting methods.
- Maintained a safe working environment by following safety protocols and keeping the workspace clean and organized.
- Assisted in training new cutters, ensuring they were well-versed in company procedures and best practices.
- Contributed to increased customer satisfaction by producing high-quality cuts for tailored garments and products.
- Adhered to strict quality control guidelines, ensuring all cuts were free of defects or irregularities before sending to assembly teams.
Education
High School Diploma -
Kingman High School
Kingman, AZ06.1984
Skills
- ADL Assistance
- Documentation
- Care Plan Adherence
- Progress Documentation
Timeline
Caregiver
Select Home Care Services
11.2018 - 06.2022
Cashier Team Lead
McDonald's
11.2015 - 03.2019
Acore Concret Cutter
ACore
02.1998 - 04.2016
High School Diploma -
Kingman High School
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