Lonnell Woodberry
Hattiesburg,MS
Summary
Seasoned Operations Manager with a proven track record at Brinks Armored, enhancing operational efficiency and customer satisfaction. Expert in logistics management and cross-functional coordination, I excel in workforce planning and problem-solving, driving revenue growth and team building. Achieved significant improvements in process optimization and compliance, demonstrating strong analytical skills and effective leadership.
Overview
14
14
years of professional experience
Work History
State Operations Manager
Brinks Armored
Hatties, Miss
08.2020 - Current
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Collaborated with multiple departments to implement new processes that improved customer service satisfaction ratings.
- Coordinated training sessions for staff members on best practices in operational management.
- Established key performance indicators to measure progress towards organizational objectives.
- Tracked and replenished inventory to maintain par levels.
- Ensured compliance with all applicable laws, regulations, policies and procedures for State operations.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Identified potential risks associated with various aspects of state operations and took proactive steps to mitigate them.
- Implemented effective change management practices across the organization to ensure smooth transition during times of transformation.
- Delegated work to staff, setting priorities and goals.
Vault Manager
Loomis Armored US
Baton R, LA
04.2015 - 07.2020
- Provided guidance and training to new employees on safekeeping practices for sensitive items within the facility.
- Used dynamic research and interpersonal skills to swiftly resolve customer issues.
- Ensured that all incoming materials were accurately logged in the secure database.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Coordinated preparation of external audit materials and external financial reporting.
- Managed the transport of goods into and out of the vault, coordinating with external vendors when necessary.
- Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.
- Cultivated lasting partnerships, which led to lucrative opportunities as result of consistently following up with clients and providing exemplary service.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
- Checked identifying numbers or seals on bags of deposits and change shipments against receipts accompanying each bag or against listing delivered for bags, boxes or containers.
- Verified receipt, storage, and delivery of goods against signed documents.
- Verified, captured and balanced deposits and audited check image quality.
- Conducted daily inventory of high-value items stored in the vault to ensure accuracy of records.
- Investigated incidents involving theft or loss of property from the vault area as needed.
- Reconciled branch vaults, balanced cash drawers and followed company cash control guidelines and procedures to protect customer and employer assets.
- Navigated and mastered multiple computer systems, applications and search tools and operated high-speed desktop currency counters and coin machines.
- Loaded and unloaded wagons, flatbed carts and buggies carrying heavy coin bags and boxes.
- Ordered and disbursed coin and currency to keep vault balanced and supply branches, banks and customers.
- Developed and implemented procedures for vault access control and tracking of keys.
- Worked closely with internal teams such as Loss Prevention, Security Services, IT departments, ensuring compliance with company regulations.
- Reviewed existing policies and procedures related to vault operations, making recommendations for improvements as necessary.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Assisted in developing emergency response plans for situations involving breach of security or natural disasters impacting storage facilities.
- Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.
- Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
- Implemented strategies for reducing losses due to theft or mishandling by personnel.
- Monitored staff performance to ensure proper handling of confidential information or materials stored in the vault.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
Oilfield Floorhand
Hercules Offshore
Houma, Loui
03.2011 - 02.2015
- Palletized boxes to increase movement and shipment efficiency.
- Checked all components of BOP stacks before each connection was made up ensuring they were in proper working order with no visible damage present.
- Loaded and unloaded materials from trucks using a forklift or crane.
- Monitored equipment operation during extraction process to detect problems.
- Assisted in troubleshooting and repairing minor mechanical problems on the rig.
- Assisted extraction craft workers with operating earth drillers and derrick operators.
- Mixed and tested drilling fluids, chemicals, and grouts.
- Operated manual and automated tongs to connect and disconnect drilling pipes and drill bits.
- Moved drill tools, pipe, cement and other materials.
- Recorded drilling activity and equipment logs accurately and timely.
- Adjusted equipment to prepare for excavating and boring geological materials.
- Repaired minor mechanical issues that arose on various pieces of equipment used around the oilfield such as valves, pumps.
- Maintained consistent record of safe performance with zero incidents.
- Monitored drilling operations and reported any issues to the Driller.
- Operated and maintained drilling rig diesel motors, transmissions, pumps, and drilling mud systems.
- Protected company inventory by maintaining and organizing storage areas.
- Participated in rig mobilization and demobilization processes, ensuring safe and efficient operations.
- Followed instructions given by driller regarding depth increments when tripping pipe into hole or pulling out of hole.
- Managed the handling, sorting, and stacking of drilling pipes and drill strings.
- Utilized hand tools such as wrenches, hammers, screwdrivers to perform maintenance tasks on derricks and related equipment.
- Assisted with setting up and taking down drilling rig and various equipment.
- Identified potential hazards, communicated them to supervisors, and took appropriate action to mitigate risks.
- Inspected blowout preventer systems on a regular basis for wear and tear and reported any issues found to supervisor immediately.
Education
Computer Science
University of Southern Mississippi
Hattiesburg, MS05-2006
Skills
- Workforce planning
- Logistics management
- Cross-functional coordination
- Administrative oversight
- Revenue growth
- Sales leadership
- Analytical skills
- Effective leader
- Schedule management
- Budget management
- Decision-making
- Active listening
- Problem-solving
- Management team building
Affiliations
- Member of Hattiesburg Masonic Lodge #115
- Instructor at Hattiesburg Young People Outreach (Non-profit)
References
References available upon request.
Timeline
State Operations Manager
Brinks Armored
08.2020 - Current
Vault Manager
Loomis Armored US
04.2015 - 07.2020
Oilfield Floorhand
Hercules Offshore
03.2011 - 02.2015
Computer Science
University of Southern Mississippi
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