Hi, I’m
Lonneshia Slocum
Glendale,WI
Summary
- Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
- Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
10
years of professional experience
1
Certification
Work History
Wisconsin Center District
Public Safety Screening Supervisor
09.2024 - Current
Job overview
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new team members on best practices and operational procedures.
- Coordinated scheduling and resource allocation to optimize team efficiency.
- Facilitated communication between departments to resolve issues promptly.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Lululemon Athletica
Sales Associate
06.2024 - Current
Job overview
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Managed inventory levels, ensuring availability of popular items while reducing overstock situations.
- Operated point-of-sale systems accurately, facilitating smooth transactions and efficient checkout processes.
- Collaborated with team members to achieve sales goals and maintain store standards consistently.
- Implemented visual merchandising techniques to attract customers and elevate brand presence in-store.
- Resolved customer inquiries and complaints promptly, fostering loyalty and positive shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Bath & Body Works
Customer Service Representative
09.2022 - 12.2023
Job overview
- Built and maintained local relationships with customers, management, staff and neighboring facilities
- Worked closely with Senior Management, to continue to build out and enhance operational processes while establishing a safe environment to generate long term efficiency throughout the facility. This includes Administering Staff, Scheduling appointments/staff and supervising.
- Managed and identified logistical coordination, and day-to-day assistance, showcasing my dedication to the care of my customers. Which requires a range of skills, including management knowledge, organizational abilities, and a compassionate approach to staff.
QuikTrip
Clerk
07.2023 - 11.2023
Job overview
- Customer Service Representative and Cook
- Conducting Audits and Inventory prep alongside corporate
- Implementing Daily Upkeep for operational procedures
- Establishing customer flow while being beneficial to staff and company through efficiency
Care.com
Nanny
08.2022 - 06.2023
Job overview
- Assisting in the coordination of Customer’s family and operational activities supporting the continued enhancements, implementation, and ongoing execution of the customers weekly activity.
- Managing schedules and tracking against multiple deadlines by coordinating with Parents
- Developing and maintaining daily plans to for review and approvals
- Committee and Enterprise Risk Management Committee.
Education
Southeastern UniversityLakeland, FL
Bachelors from Broadcasting Communication
01.2020
University Overview
- Dean's List 2016-2017 & 2020-2022
- 3.5-4.0 GPA
Wisconsin Lutheran High SchoolMilwaukee
05.2016
University Overview
- Honor Roll - 2012-2016
- 3.8-4.0 GPA
- National Honors Society Member
- Drama Club Member
- Agents of Change Member
- Journalism
Skills
- Clerical: Proficient with computers, phone, fax, copier, Microsoft Office, excellent customer service skills, Management (4 yrs) Time Management, Team Work
- Journalism: News Writing; Researching, Data Analysis, Breaking News Coverage, Multimedia Journalism, Story Development, Adaptability and Flexing, Technical Writing
- Digital: Camera Lightning, Live Shots, Camera Work, Broadcasting, Social Media Management, Digital Marketing
- Additional Skills: Training and mentoring ,Goal oriented, Customer service, Relationship building, Conflict resolution, Documentation and reporting, Employee development, Teamwork and collaboration, Multitasking, Excellent communication, Time management, Adaptability and flexibility, Organizational skills, Interpersonal skills, Professionalism, Reliability
Certification
Admin Support Certificate - Google - 2022
Timeline
Public Safety Screening Supervisor
Wisconsin Center District
09.2024 - Current
Sales Associate
Lululemon Athletica
06.2024 - Current
Clerk
QuikTrip
07.2023 - 11.2023
Customer Service Representative
Bath & Body Works
09.2022 - 12.2023
Nanny
Care.com
08.2022 - 06.2023
Southeastern University
Bachelors from Broadcasting Communication
Wisconsin Lutheran High School
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