Summary
Overview
Work History
Education
Skills
Timeline
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Lonnie Alamond

Spokane

Summary

Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

27
27
years of professional experience

Work History

Operations Manager

LKQ
02.2016 - Current
  • Directly supervise a team of eight staff members while overseeing operations at three cross docks in Montana.
  • Coordinate logistics and streamline processes across multiple locations
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Ensure employees remain compliant with company procedures and policies
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Set company standards with perfect inventory for the past five+ years ensuring operational efficiency and customer satisfaction, resulting in significant savings in both lost inventory and operational cost.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Assembler

Lowes Home Improvment
04.2011 - 10.2015
  • Assemble products according to manufacturer instructions and company standards
  • Inspect assembled products for quality and functionality
  • Maintain a clean and organized work area
  • Assist customers with product questions and inquiries
  • Follow safety procedures and guidelines while operating tools and equipment
  • Communicate effectively with team members and supervisors
  • Follow company policies and procedures at all times

Merchandise Manager

Sports Authority
06.2004 - 02.2011
  • Boosted sales performance by effectively managing merchandise.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Monitored staff performance closely through regular evaluations, providing constructive feedback aimed at professional growth opportunities.
  • Spearheaded a successful store remodel, reorganizing floor plans and displays to create an inviting shopping environment for customers.
  • Managed a team of retail associates, fostering a positive work environment that promoted collaboration and teamwork.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Warehouse Manager

John Latta Associates
01.1998 - 12.2003
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.

Education

High School Diploma -

Stadium
Tacoma, WA
1997

Skills

  • Problem-Solving
  • Team Leadership
  • Decision-Making
  • Employee relations and conflict resolution
  • Operational Efficiency
  • Warehouse Operations
  • HR policies and procedures
  • Retention Strategies
  • Relationship building and management
  • Training and mentoring
  • Onboarding Processes

Timeline

Operations Manager

LKQ
02.2016 - Current

Assembler

Lowes Home Improvment
04.2011 - 10.2015

Merchandise Manager

Sports Authority
06.2004 - 02.2011

Warehouse Manager

John Latta Associates
01.1998 - 12.2003

High School Diploma -

Stadium

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Lonnie Alamond